I just had an appointment last night with Penguin Windows. It seems like a very good window. My husband and I went to a home show and signed up. We also wanted to see what other companies had to offer. We have seen better prices but nothing comparable in quality. Oh , decisions this is crazy .. we finally decided to look online and research Penguin since they had the best quality Window. After looking at several sites we decided to look at BBB. Penguin Windows has only 39 complaints which a lot of has been resolved. They also have a B+ rating with BBB. according to BBB large companies that operate in multiple states and also have lerge volume of business it's not unlikely to have some complaints. One thing I do agree on is the time they spent was more than what I expected but I really wanted good windows, nothing cheap, long story short We did decide to purchase last night. And I think we decided to keep our order the windows are just the best thing out there from everything we have looked at. I guess if the Sales people arent doing they're job then we wouldn't have the Windows we want.
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