I live in the UK and was having trouble connecting my new I-phone 3 up to our MSExchange Server. My IT guy spent ALL day and failed and suggested I would have to upgrade to Exchange 2008 AND Windows Server to fix it.
I found Robert on-line and gave him a call using his UK number. It went to answer machine, so I used the web contact form. He e-mailed me straight back, and then as soon as he finished with his other customer, he was straight on the phone.
He fixed my problem in about 3 minutes flat.
I am always a little wary of contact through the web because you don't know where they are, who they are, if they're real etc. Rob is real, he's in the US and he can work anywhere in the world by you allowing him to dial into your machine remotely, and just sit back and watch a magician work.
Great guy, great service, great business model. Highly recommended. I will certainly be using him again, when the need arises.
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