top 10

Taylor Auto Care

Claim
marker

5331 Summer Ave
Memphis, TN 38122

marker
(901) 443-3887
Incorrect info? Correct your listing
Photos
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Taylor Auto Care - Memphis, TN
Reviews
( 121 )
( 5 )
( 0 )
( 0 )
( 3 )

Best

Please continue to keep up your GREAT work. You have a permanent customer. Thank you once again!

Worst

I went their last week been going for some months now getting my oil changed. I noticed every time I go the price goes up. The lady at the desk, I take it she's the owner wife. I ...

No hassels with great services. 8/27/2015

Please continue to keep up your GREAT work. You have a permanent customer. Thank you once again! more

Awesome Service 8/26/2015

The people at Taylor Auto are great. They have great prices and do quality work. I have taken all of my vehicles there and so far am a very satisfied customer. more

customer service 8/13/2015

wonderful customer service, great waiting area. more

Poor Customer Service & Professionalism 7/2/2015

I went their last week been going for some months now getting my oil changed. I noticed every time I go the price goes up. The lady at the desk, I take it she's the owner wife. I asked her why so she says because my car uses 6qts of oil & they been using 5. So they have been putting not enough oil in my car. So the last two times the mechanic been getting in my car a 2015 Taurus leaving oil on my door. So I didn't trip & the owner went out & cleaned it up. Last week same mechanic this time left oil & whatever else all over my door, stirring wheel, my seats, & arm rest. Again this is a brand new 2015 Ford Taurus. So I tell the owner & he go & get the mechanic to clean it up because he says he need to clean it this time so he will learn not to keep doing that. This time he tries everything to clean up the stains, but now most of them won't come out. My interior looks terrible!!!! I wish I could post the pictures I took up their of my car. So it's 5 o'clock now they ready to get off so the owner tell me to one back tomorrow & they will finish cleaning it up & rotate my tires which they didn't do because they said I came too late in the day but they charged me for it anyway. So I say I'm gone be out of town a few days then the weekend, so I'll come back Monday. Monday comes & I go back up their & I introduced myself again to the owners wife the receptionist. I tell her I won't my tires rotated & the stains out my car, & I said I'm really concerned with the stains so please attend to that first. Only thing comes out her mouth was you don't have to catch an attitude & I'm like what attitude just because I said I want my interior tended to first? Really... The owner comes outside & tells me he been trying to get intouch with some guy that does interior but he's not answering his phone & haven't called him back. So when he get intouch with this guy he will call me. So I'm like ok, but how long that will take because this is a brand new car with no stains or stretches on it & this is unacceptable. So then I ask him why is he walking off & I'm trying see about my car & why is yall acting all funny & aggressive towards me & I wouldn't be here if your mechanic wouldn't have gotten in my car like that or yall had the proper equipment to put inside a car so oil & whatever else won't transfer inside someone's car. I brought my car up her interior clean & without stains over everything so why can't I get my car back like I brought it up here? So he's like, we'll I'll give you a call & I'm like this week right.. He said yeah okay. It's been a week now & I haven't heard nothing from them. So I'm gone go to the court house & sue them to fix my car. I'm not gone keep going up their running them down because I don't deserve that. I have pictures of my car & I took pictures of they mechanic trying to remove the stains out my car. Thank God for sell phones.. I wouldn't recommend this place to nobody because they don't own up to they mistakes but sure do take your one to get paid!!!!! Sad we have to go to court, but they gone be held responsible... more


Excellent price, quick service, clean comfortable wait! 5/28/2015

My new Auto service provider from now on! more

Nice waiting area for female customers 5/27/2015

I appreciate the welcome that I felt at your business. I was hesitant to come with not knowing if it had a waiting area for customers. more

people 5/22/2015

very knowledgeable and friendly staff very clean just a great overall experience more

fast and friendly service 5/21/2015

I drove by and saw the sign....Great people with great service ...comfortable atmosphere more

The staff/The detailed information 5/15/2015

The information that was given to me about my truck. The staff was very kind more

Great service and great price. Friendly atmosphere 5/12/2015

Great service--can't beat the price!! Total confidence in turning over my car to them and totally trust their judgment. more

friendly 5/12/2015

They were fast and friendly. Very helpful. more

excellent service. 5/9/2015

Excellent service. more

Great Service 5/7/2015

The service was great. They was extremely helpful when I asked questions. more

They were fast,friendly, and reasonable. 5/4/2015

This place was awesome. I drive 188 miles just to come for my service. more

Outstanding service 4/30/2015

The service was fast, and very professional. I am in total shock its been so long since I have seen superb customer service in Memphis it scared me. more

Oil change 4/29/2015

Received an oil change. Fast service and did a good job. more

great attention to detail 4/24/2015

great customer service,nice and friendly people more

Great service 4/10/2015

Very fast and great service. Will return again! more

the owner actually speaks with you and dont treat you like a number 4/9/2015

The service was fast and courteous very relaxed atmosphere more
< Previous 1 2 3 4 5 6 7 8 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

We Fix It Right The First Time

Owner Message
  • Complete Auto Care/Repair - Import or Domestic. Complete Auto Care/Repair - Import or Domestic

Additional information
  • Hours: Monday - Friday 8:00am - 5:00pm Saturday 8:00am - 12:00m
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Whitehaven/Coro Lake, South Memphis Planning Dist, South, Sixty Point One Ward Civic Club, Far East - Cordova, Cordova/Appling
badge