I was looking forward to a calm, stress-free day at Spa Gregorie's Newport Beach, unfortunately, this did not happen. The apricot scrub was wonderful, but after being left in the quiet room for over 45 minutes, I was told that my appointment had not been scheduled with a massuese. No apologies, nothing, until I complained to several people. Once everything settled down, they were very nice, but really? I expect to be treated well from the onset.
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