Service Specialties Inc.

I have always been more than happy with the service I receive. John Peters was our Service provider and was very professional and Honest. I would recommend them to all my neighbors. more

Service Specialties installed a new heat pump back in September. They had installed a previous unit before so I decided to use Service Specialties again. They were honest and knowledgeable about their product. It was a good experience with them and I'd consider using them in the future! more

Service Specialties showed up on time and installed the systems. They installed two HVAC systems, one for upstairs and one for downstairs. I was originally recommended to Service Specialties and I would recommend Service Specialties too! The price was good and the quality was fantastic! more

We were referred to Service Specialties Inc. by our neighbors across the street. Service Specialties Inc had done a replacement of their heating and air system a couple of years ago and they were happy with them. The salesperson from Service Specialties was extremely knowledgeable and laid out all the options. He also told us about financing, which was a must for us, and it worked out extremely well. The front office people who handled the transactions were outstanding and the installers were great. I think people would be remiss if they didn't check with Service Specialties Inc. There are a couple of good companies around here in the area, and Service Specialties is high on my list of potential suppliers! more

Service Specialties was prompt when returning my phone calls. They showed up at the designated time. They were quiet and clean while they worked. They installed our heating and AC units. They left us with all of the appropriate documents. So far everything is working well and we'd use them again. more

We've used SSI at our home for the last seven years. We have three zones in a 15 year old home. SSI has done a great job of replacing two of the old systems that were 13 and 14 years old. We have a maintenance contract with SSI. They do annual maintenance on the cooling systems in the spring and the heating systems in the fall. They respond quickly when we have a maintenance problem. One technican, Drew, has been assigned to our account since we started with SSI. He is superb. SSI service has been excellent in every respect, and we have no hesitation in recommending them. Marie and John Lane more

I was very pleased with Service Specialties. They came out really quick, and my son was sick, so we needed air conditioning in a rush. They were wonderful! more

Technician was prompt, friendly, professional, neatly attired, and VERY KNOWLEDGEABLE. He quickly diagnosed the problem and repaired it, while demonstrating to me how to repair it myself. I highly recommend them. more

Service Specialties was great! They showed up when they said they would show up, they finished it in the time frame they said, and everything was cleaned up nicely. It all looked neat and orderly when they were done. more

We've always recieved great service, at a good price and convenient times. We've contracted with SSI for 8 years, and plan to continue with them. All of the different technicians have been incredibly knowledgable and respectful. A great company all around. more

This was our first experience using Service Specialties. We found them online and gave them a call. Rudy was very nice to work with. They installed a heating and AC unit for us. They arrived promptly and delivered the products as discussed. They were nice and professional and we would use them again. more

I hired Service Specialties to install a new Trane HVAC system in my home. At the time that my old system died, it was 110 degrees outside. The salesman came out to explain my options and he was very focused on giving me what I needed. He had some good recommendations, and didn't try to oversell me on anything. When we had decided on a course of action, they gave me portable cooling units to hold me over until the weekend was over. The work itself was very thorough and well done. The tech explained the entire system to me, inside and out. They system is working perfectly, and I'm very happy with how everything worked out. Service Specialties might not have the lowest prices in town--and I did speak with two other companies--but when it came down to service and ethical sales practices, they won out. Though they weren't the cheapest, they were fair, and that coupled with their service and professionalism was well worth the money for the peace of mind it afforded me. T. Tzamarias more

Stellar team and service on every level! more

The house we live in has three units we needed replaced. We had used Service Specialties for our other house, so we knew we wanted to use them again because we knew what to expect with this company. They arrived on time, on the day they were scheduled to do this big job for us. They were very careful, we have hardwood floors throughout the house. They were polite and professional the entire day they were here. When they left, they cleaned up and you would have never known anything like that had happened! It was wonderful and we'd absolutely use them again! G. Holmes more

SSI replaced my AC/furnace and I have been pleased with their service. Technicians Doug, who is now in commercial area of SSI, and Drew are the best I've ever had to work on my unit. Today, I insist of having Drew as my technician each and every time. He and Doug are valuable employees of the company. I'm not related or personal friends of either. I'm speaking strictly on her abilities. They're both patient with questions and full explains what they're doing in layman's term. more

I just used Service Specialties for the first time, at the recommendation of a friend. I called them after a bad experience with another company, who couldn't fix my old unit and wouldn't discount the service trip fees from the cost of a new unit. I'm glad I ended up with Service Specialties. They were able to provide a quote right away, and had the new unit installed and running by then end of the day. Everyone with Service Specialties was extremely professional. They showed up on time, were very polite, and got right to work. Once I made a decision about where I wanted to go, they finished the job without delay. Though no one wants to hear that their air conditioner is beyond repair, Service Specialties were very honest about the situation, and offered me a new unit at an excellent value. I definitely recommend them, and will continue to use them, myself. more

I had a fantastic experience with Service Specialties Inc. I am oversatisfied! I would recommend them to everybody and I already have. The technician was eager to communicate and did it in such a way that I was able to make an educated decision based on what they informed to me even though I didn't know anything about air conditioning. I found out about Service Specialties Inc. when I saw somebody using them in my old neighborhood. I had an incredible salesman named Michael, whom I was so personally impressed with. I was incredibly impressed with the professionalism and the amount of time they spent to educate me. They found the best way to manage my concern, and told me enough information to determine what my next move was, which was to buy or to fix. more

SSI serviceman Joe Williams was very organized and rpofessional. He replaced one faulty condenser and made note of the fact that a contact was worn but not to the point of requiring replacement at this time. Overall, an excellent job. more

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When I needed a new heating and air system installed, I had six different crews come out to give estimates. Some of them just went on and on about how great they were, but couldn't really say what they could do for me. Service Specialties Inc. had good salesmanship, but kept it professional, and didn't go overboard. They gave a quick assessment of what they thought I needed, and didn't beat around the bush. Their approach caught my attention, and so I indicated to them that I wanted different levels of estimates for different machines--ones that were more efficient and so forth. They were able to produce detailed information on the different units, along with customized rates pertaining to each. Later, when I informed SSI of an estimate one of their competitors had given me, they immediately renegotiated, over the phone, without having to come back out to the house. They ended up offering me the best machine at the best price, which I, of course, took. The installation, just like the sales process, was first rate. The serviceman knew what he was doing, and was probably just as smart as anyone else in the organization. This gentleman had good knowledge and commitment, and his technical expertise was evident. He worked hard and efficiently, and his intelligence inspired confidence. They are an all around smart company, SSI. From start to finish, working with SSI was a positive experience. Their friendly demeanor, plus professionalism, is a strong combination. I'm inclined to do things myself whenever possible, but when I have to call in outside help, I prefer to use companies like SSI. more