Very disappointed with the AC duct cleaning services. I paid $290.10 for 8 vents Including an additional $40.00 to clean the return air portion and a $9.99 fuel surcharge which I was not informed even informed about when given the price while making the appointment. Many companies don't even charge a fuel charge anymore. Concerning the return air system isn't anything to clean on the inlet vents since all they do is hold the filters. These enter a built-in shaft that collects return air and directs it to the air handler inlet. I was told this shaft was vacuumed, but I checked after they had already left and nothing was done inside the space. In addition to these concerns I consider the service poor for these additional reasons:. The job was finished in just over and hour which I find to be inadequate time to do a really good job considering my house is a 2 story. Some furniture was not returned to its original location after the service. Some vents were reinstalled in the opposite position of what they were when taken down. I had to correct these for proper cooling. The vent discharge louvers were just blown off with air, not properly cleaned, so mold or mildew may still be on them. I will now have to clean each one. Other companies have washed these in the past. Some dirt was left behind on carpets and floors. The wall was marked up where the suction unit was attached, so I had to touch up the paint. The suction hose was connected to a discharge vent in the living room, but I was told when making the appointment that it would be attached to the ductwork at the AC plenum in the attic. I am not convinced as to how effective the work was. This may have also affected the distribution of the additional disinfectant application. I am dissatisfied over all and cannot give a very good rating. I should have monitored all the work very closely the next time, regardless of who I use. I will definitely utilize another company in the future.
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