Roto-Rooter Plumbing & Water Cleanup

We had a Main Sewer stoppage cleared and a sewer pipe camera to see if we had any other problems. Unfortunately, we ended up having to dig up and replace 10' of main sewer line. The workers were great at communicating what was happening and giving time lines. Only problem is the cigaret butts all over the lawn and curb. more

The service tech Plumber Bill Blum in Colorado Springs was outstanding. He was so friendly and explained what he was doing. Would most certainly use him again. more

The service provided by Jason/Roto-Rooter was flawless! I STRONGLY recommend them! They were fast extremely professional! more

Great experience with roto-rooter. Service was fast and afforadable. Danny was very knowledgeable and friendly. Will definatley call roto-rooter for any plumbing issues in the future. more

Absolutely fantastic. Technician arrived within an hour of my calling and gave extremely resonable estimate and then did outstanding work. Technician 2127, Donny, you are the best!! more

Quick and efficient! The plumber, Mike, was friendly and knowledgeable. Bargain priced compared to other plumbing companies in Colorado Springs. Highly recommended! more

Philip, the plumber from Roto-Rooter Colorado Springs, was very professional, knowledgeable, courteous and respectful! He did a great job in helping us with our backed up drain pipe. We will definatly be contacting the company and Philip again. more

Philip, plumber from Roto-Rooter Colorado Springs was very professional, knowledgeable, courteous and respectful! He did a great job in helping us with our backed up drain pipe. The person that answered the phone at Roto-Rooter answered the phone quickly and professionally. (we had called 2 other plumbing companies who advertised 24/7 and all we got were answering machines-unimpressed) We will definitely use this Roto-Rooter company again as well as request Philip! more

I was amazed. From the Professional receptionist,to Danny the plumber, showing up to my house in under a half hour! Not only did he fix my frozen pipe but also explained to me how it happened, showed me the area that was busted and also did an outside walk around to make sure nothing else could go wrong. He truly went the extra mile in making sure I knew what was going on and I would recommend him & his company to all my friends. Professional, friendly, fast service. Will definitely use again. Thank You. more

Very professional company, had backed up sewer lines fixed in no time at all. Service tech was very friendly and left no mess and was very careful with his equipment. Will use Roto-Rooter again. Thank you\r \r Service Tech 3782 more

On 2-4-11 we called Roto-Rooter because our drains were clogged. Our plumber arrived quickly and was very professional. He had the drains unclogged in no time. Roto-Rooter is the best plumbing service in Colorado Springs. more

Our tech was very courteous and just downright amazing to work with! more

We have had to call every two years for the last 6 years now... We have always dealt with Craig Wright and he does a great job. This last time was just yesterday (Sunday February 6th) and even though it was a weekend he still showed up chipper and professional as usual. He was in and out within half an hour to 45 minutes, wore his booties and made sure not to make a mess... The nice thing is that in most cases they give a guarantee on the work. We got a guarantee of up to 6 months which is great. I would totally recommend them. more

I have never been treated so poorly in all my life. When the cold snap started on Feb. 1, 2011 I woke up to frozen pipes. Okay everyone was back logged I get it. SO, I called Roto-Rooter told them I lived in a mobile home and I waited patiently. The tech came out after 5:00 pm claimed he didn't have the "right" equipment so had to go back to where ever back was to get the right stuff. He comes back and proceeds to put "two" space heaters underneath my house and says that will do the trick. I asked him why the space heaters and not use a NIPCO? Because it was late, cold, and wanted to go home (okay I get that too). He left me his phone number so I could call him the next day and I paid $350 that night. I called the next morning waited an hour for him to call back no response, called dispatch and I was told I was "scheduled" between 10am-12pm but they were back logged (still get it but I was the LAST customer and should have been the first this morning Feb. 2, 2010). After cal more

A few weekends ago we discovered some water in our basement, and after a few calls to the insurance guys, we called Roto-Rooter (it was the commercial, its catchy). They promised to have a guy out in 1 hour to give us a free estimate, and he was there in about 45 minutes. We couldn't duplicate the flooding (which is probably good), but gave us his opinion on what the cause was. He snaked the drains and gave us some drain cleaner to use. He was helpful the whole time, and explained what was going on, what the pipes might look like (who knows, really!), and explained what the debris in the water was, and even what to look for if it happened again. This was all done at a very reasonable price (especially for a Sunday evening), and done very quickly (I only missed the 1st Quarter of the Steelers game that day!). Between the friendly person on the phone, and the knowledgeable tech who came out, I would definitely recommend Roto-Rooter if something bad happens to your pipes! more

I have never been treated so poorly in all my life. When the cold snap started on Feb. 1, 2011 I woke up to frozen pipes. Okay everyone was back logged I get it. SO, I called Roto-Rooter told them I lived in a mobile home and I waited patiently. The tech came out after 5:00 pm claimed he didn't have the ""right"" equipment so had to go back to where ever back was to get the right stuff. He comes back and proceeds to put ""two"" space heaters underneath my house and says that will do the trick. I asked him why the space heaters and not use a NIPCO? Because it was late, cold, and wanted to go home (okay I get that too). He left me his phone number so I could call him the next day and I paid $350 that night. I called the next morning waited an hour for him to call back no response, called dispatch and I was told I was ""scheduled"" between 10am-12pm but they were back logged (still get it but I was the LAST customer and should have been the first this morning Feb. 2, 2010). After calling off and on all day and getting the run around. At 6:00 pm (almost 24 hours later) I had enough and went our to shut off the ""two"" space heaters-can you say...LIAR. Only one space heater was under the house and the ENTIRE main line is frozen (or at least that is what I was told). I called dispatch again where a ""manager"" by the name of Jackie proceeded to tell me ""at least he tried"" that they (Roto-Rooter) could not do anything else because I had a mobile home and the only thing they could do was the two space heaters and wait for it to get warm (am I supposed to wait until spring?) If Roto-Rooter was unable to un-thaw the pipes this should have been said so when I called. Plus, I know for fact a NIPCO heater can be used to thaw frozen water lines in mobile homes (my family has owned and lived in them for years). As I write this I still have no water (2 days now) I have been unable to shower (lets just say I can't leave the house), flush a toilet, wash clothes, or dishes. So, really while I have to give one star actually ROTO-ROOTER in COLORADO SPRINGS and the NATIONAL CHICAGO (that's where you call when you call your ""local"" number) has earned zero, zip, nadda, and I will not ever recommend, or use the ""SERVICE"" again. What b@#$%s to charge honest people $350 and not complete the service! more

The plumber was friendly and knowledgable. Having lived and used these guys in Colorado Springs over the last 15 years I have never had a complaint. more

Dan W. (Plumber) of Colorado Springs, took the time to patiently answer all my questions and went the extra mile by cleaning some drains at no charge. Our drains are working great! Many thanks! more

I would like to commend Jason #3797 for his professional and prompt service of our main water line. We would highly recommend Jason and Roto-Rooter plumber of Colorado Springs to anyone with a problem. more

Jason S. (Plumber) in (Colorado Springs, Co.) was Very Frindly & a Neighbor , come to find out! Service was Excellant & Speedy. SO Far-SO Good!\r \r GREAT JOB---Thanks Alot! more