Pioneer Exteriors

We hired Pioneer in March 2013 to cut a hole in the exterior wall of our condo and install a brand new window. We got three bids for the job and picked Pioneer because the owner Lynn was very professional, his price was competitive, and they have a good rating from the Better Business Bureau. He came back over a couple days later with samples of the different windows they carry and let us pick which window was right for us. Much better than picking from a brochure. The crew showed up on time, on the day they said they would, were very courteous and professional, and finished a little ahead of schedule. They did a thorough clean up and gave us a good explanation of how the new window worked. We were so happy with the job they did we brought them back in May to replace the rest of our windows. Our neighbor liked their work so much he hired Pioneer to install a new window too. Good, well run company. Professional, courteous people. They do what they say they'll do at a fair price and treat the customer right. . more

To: Hom T / Hom Tanks\r Pioneer Exteriors is very sorry for your unpleasant experience back in 2008. It is certainly not the way we expect our employees to conduct themselves. Since 2008 we have had a complete changeover in our sales force, no one has an "attitude". Although your dealings with us were the steps prior to any purchases, or work done, please accept our sincere apologies for the way things were handled at that time. As the owner of Pioneer Exteriors, had I known what had occurred, it would have been addressed then. more

To: hom_tanks We are very sorry for your unpleasant experience back in 2008. It is certainly not the way we expect our employees to conduct themselves. Since 2008 we have had a complete changeover in our sales force, no one has an ""attitude"". Although your dealings with us were the steps prior to any purchases, or work done, please accept our sincere apologies for the way things were handled at that time. As the owner of Pioneer Exteriors, had I known what had occurred, it would have been addressed then. more

Had a horrendous experience with this company, they sent a guy for an estimate who promised to give me a quote in 2-3 days. Well, never heard back from him. After 3 weeks, when I called to find out, their customer service didn't apologize about not getting back to me and when pressed for an estimate, said the estimate guy had left the company and quoted me a ridiculous price (8x the price I got from a competitor). When I noted that the price is more than 10x the price of the same item from Lowes/Home Depot, proceeded to tell me in a scornful voice "Well, why don't you buy it from Lowes/Home Depot, huh?". I couldn't believe my ears. These guys either don't care because they have too much business anyways or are just a plain unscrupulous, unprofessional business. Either way, I'd not recommend them to anyone. more

Horrible experience...rude employees, treated my wife with scorn and gave sarcastic replies to her legitimate concerns. Stay away! Pros: None Cons: Bad attitude, uttter lack of timeliness more

I am very satisfied with the work that was done all around our house by Pioneer Exteriors. They did the vinyl wrap around all our window, doors and vents around the top part of our house. The quality of materials was excellent. The people doing the work were well trained, very clean and showed respect to me while being in my home. Upon completing the job, they cleaned up every spect of dust and materials. I would definitly have Pioneer do future work for me. more