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Pacific Spas & Sauna

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2247 S Sepulveda Blvd
Los Angeles, CA 90064

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(310) 409-4829
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Reviews
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Best

We were hesitant to purchase a spa but the price couldn't be beat. We built a deck around the tub so it looks partially sunk. Looks great and we were very pleased with the purchas...

Worst

All reviews seem positive

Editorial review from Citysearch 4/8/2014

I called Pacific Spa because my hot tub wasn't heating up after refilling it. Greg was really helpful and walked me through a few things to try before involving a service call. I think that was really cool of him.\r more
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Editorial review from Citysearch 3/28/2014

I dollars were the only measure, you probably should not buy a spa in the first place. We bought and could not be happier. Straight up and honest. The site work was better than I expected, on budget and on time\r more
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Editorial review from Citysearch 3/20/2014

We have had our spa for four months now and we couldn't be happier. This cells and installation team where the best and we got the greatest price around. I use them for the chemical replacement as well as any questions I have about spa care. This is a fantastic company were very satisfied\r more
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Editorial review from Citysearch 3/12/2014

""I actually looked at other hot tub places and there are other places that are way more expensive.\r I bought a hot tub here at Pacific Spa and I don't regret it, I really like my spa I got.""\r more
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Editorial review from Citysearch 3/6/2014

Made a weekend trip to L.A. to check out Pacific Spas and ended up ordering something pretty spectacular. Now that we've got everything set up, I'm so glad that we put in the time and effort with this company.\r more
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Editorial review from Citysearch 2/21/2014

I was referred to Pacific Spa from my brother, who bought their jacuzzi here, making me jealous and wanting to get my own. So I went and visited Rueben and he took great care of me, listened to my wants, and hooked me up with an energy conserving model that I'm sure will bring my family fun times.\r more
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Editorial review from Citysearch 2/15/2014

It is with extreme pleasure that I extend a sincere 'Thank You' and appreciation for the professionalism you exhibited assuring my complete satisfaction with my purchase. Your reliability, credibility and commitment to customer satisfaction is second to no other business I have ever come in contact with. You were extremely courteous and highly dependable in attending to every detail. Your staff is equally impressive.\r more
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Editorial review from Citysearch 2/5/2014

The helpfulness of the customer service representatives. I had a hot tub problem, that I thought I could fix on my own, but once fixed, I still had a problem. I then called them for professional advice. Over the phone, they were able to pin point my true problem. I got the part and everything is running without error messages.\r more
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Editorial review from Citysearch 1/31/2014

Interesting there are so few reviews. I've been a customer for 15 years and the shortage of reviews led me to add my voice. We purchased a low-end tub years ago and have been pleased with Pacific Spa's service. We replaced the cover several years ago and were likewise satisfied. There have been a number of service calls on the spa and they have usually been friendly and efficient. Our spa is nearing the end of its design life and I will definitely include Pacific Spas on my short list to shop at.\r more
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Editorial review from Citysearch 1/23/2014

I bought a Hotsprings spa here over 5 years ago and I've had nothing but good experiences. They did a first class delivery and install including the 220v line. They have always responded promptly to my service needs. I would buy from them again.\r more
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Editorial review from Citysearch 12/7/2013

Our spa runs great. Great install crew. I recommend Pacific Spas to all my friends.\r more
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Editorial review from Citysearch 12/3/2013

Excellent salesperson. We use our spa daily and consider it one of our best investments. It has added to our quality of life immensely!\r more
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Editorial review from Citysearch 11/27/2013

Great price and great install! Thanks!\r more
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Editorial review from Citysearch 11/21/2013

I have been very happy with Pacific Spas. We received excellent customer service and everything has met my expectations.\r more
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Editorial review from Citysearch 11/15/2013

Robin took great care of me. I am a great ""hot tub"" supporter.\r more
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Editorial review from Citysearch 11/6/2013

We love our spa!! We are so glad we bought from Pacific Spas & Saunas! It was nice to visit the showroom, see the spas and have our questions answered by Robin without feeling pressure to buy. No sales pressure! Enjoyed being able to ""wet test"". Appreciated the home visit to make sure we were getting the right color. Happy to recommend to anyone looking for a spa.\r more
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Editorial review from Citysearch 10/30/2013

We've had the most wonderful experience with Pacific Spas and Saunas. The buying experience was seamless and pleasant. The service has also been top notch. Their attention to detail in dealing with service calls is wonderful. We wholeheartedly recommend them!\r more
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Editorial review from Citysearch 10/23/2013

We were pleased with the Tahoma Spa we purchased from Pacific. They took the time to interpret our interest in buying and installing a spa that more than met our expectations. Thanks!\r more
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Editorial review from Citysearch 9/20/2013

You guys are great!! 2nd time I had an issue with the hot tub in 2 years. Like last time, you guys were here within 24-48 hours and fixed the problem no charge as it is still under warranty. I'm very happy I purchased my spa from you. I'd give you 10 stars if I could!\r more
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Editorial review from Citysearch 8/27/2013

Excellent customer service from our showroom jacuzzi trial to delivery. Fair pricing helped seal the deal. We use our spa almost daily!\r more
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Additional information
  • Hours: Mon. - Sat. 10am - 6pm;Sun. 12am - 5pm
  • Neighborhoods: West LA, West Los Angeles
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