Your office called to confirm the time that your tech would arrive and within minutes he was at our door. The staff that called to confirm from your office was very concerned, polite, and helpful.\r
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Based on this experience and on previous experiences, I wouldn't go anywhere else for help in this area.\r
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Our tech was very caring and competent, and took time to explain what he was doing, why, and stayed until he was certain that our problem was corrected. A+ \r
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I don't know what more your people could do to solve the problem and put a customer at ease that they were in good hands.
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