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Norm Reeves Honda Superstore Cerritos

4.9
115 reviews
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id: 50804
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18500 Studebaker Rd
Cerritos, CA 90703

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(888) 497-4433
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Reviews
( 102 )
( 12 )
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Best

I am extremely satisfied with my purchase of my 2012 Honda Civic EX-L with Navi. Jose Bolivar is a spectacular sales consultant. He was very patient, understanding and helpful wi...

Worst

All reviews seem positive

Excellent Customer Service 1/24/2011

The sales rep Jose Bolivar was extremely knowledgable about the various cars in Norm Reeves inventory. After test driving various cars, Jose Bolivar clearly explained the many cars and their options which made our selection process even easier, I never thought buying a car could be so easy! The negotiation process was smooth I got the car at a great price which fit my budget. Two thumbs up for Norm Reeves and three thumbs up for Jose Bolivar!!! more
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Excellent Customer Service 1/24/2011

The sales rep Jose Bolivar was extremely knowledgable about the various cars in Norm Reeves inventory. After test driving various cars, Jose Bolivar clearly explained the many cars and their options which made our selection process even easier, I never thought buying a car could be so easy! The negotiation process was smooth I got the car at a great price which fit my budget. Two thumbs up for Norm Reeves and three thumbs up for Jose Bolivar!!! more
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Great Dealership! 1/24/2011

A great car buying experience from start to finish. I was relocating to LA from NYC and had reached out to several dealerships, and Norm Reeves corresponded with me over about 10 days prior to moving offering both the best price by $2,000-3,000 and the best communication despite the long distance. I had worked with Adil Khan (sales) and Mucio Sanchez (financing). Both were friendly, knowledgeable, honest and made things very easy. The dealership is huge. I can't imagine what cars they did not have on their lot. A great experience from start to finish. Highly recommended! more
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Great Dealership! 1/24/2011

A great car buying experience from start to finish. I was relocating to LA from NYC and had reached out to several dealerships, and Norm Reeves corresponded with me over about 10 days prior to moving offering both the best price by $2,000-3,000 and the best communication despite the long distance. I had worked with Adil Khan (sales) and Mucio Sanchez (financing). Both were friendly, knowledgeable, honest and made things very easy. The dealership is huge. I can't imagine what cars they did not have on their lot. A great experience from start to finish. Highly recommended! more
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Seamless and Stress Free 1/17/2011

Friendly staff, no pressure, had what I needed and fast. It was real easy. more
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Seamless and Stress Free 1/17/2011

Friendly staff, no pressure, had what I needed and fast. It was real easy. more
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Great Experience! 1/12/2011

I had a great experience buying my used car from this Honda dealership. Kevin Harris was a fantastic salesman, answered all my questions and I am very satisfied with my purchase. Thank you Kevin!! more
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Great Experience! 1/12/2011

I had a great experience buying my used car from this Honda dealership. Kevin Harris was a fantastic salesman, answered all my questions and I am very satisfied with my purchase. Thank you Kevin!! more
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Best Auto Buying Experience! 1/10/2011

I received the best service from Marc Lee (sales) and Ryan from financing! I walked in needing a used, reliable car ASAP! I was in and out in less than 3 hours! I received top notch service and was treated in a professional manner. Marc even waited until the financing process was completed to make sure everything went smoothly. And he even followed up the following day to make sure I was still pleased. Out of all of the cars that I have purchased over the years, this was the best experience to date. Thanks! more
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Best Auto Buying Experience! 1/10/2011

I received the best service from Marc Lee (sales) and Ryan from financing! I walked in needing a used, reliable car ASAP! I was in and out in less than 3 hours! I received top notch service and was treated in a professional manner. Marc even waited until the financing process was completed to make sure everything went smoothly. And he even followed up the following day to make sure I was still pleased. Out of all of the cars that I have purchased over the years, this was the best experience to date. Thanks! more
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INCREDIBLE BUYING EXPERIENCE 1/4/2011

We purchased a Honda Civic. This is my third Honda in a row. Ms. Ly was our salesperson. She was awesome! Ms. Ly helped with everything, she had good product knowledge and she was very professional and kind. The entire staff at Norm Reeves made this an incredible experience purchasing the new Honda. There were no games. I exchanged some emails, came in, picked out the care and we were gone with our new car in less than an hour. Thank you to everybody at Norm Reeves in Cerritos. I would definitely recommend your dealership to family and friends to purchase their new Honda. more
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INCREDIBLE BUYING EXPERIENCE 1/4/2011

We purchased a Honda Civic. This is my third Honda in a row. Ms. Ly was our salesperson. She was awesome! Ms. Ly helped with everything, she had good product knowledge and she was very professional and kind. The entire staff at Norm Reeves made this an incredible experience purchasing the new Honda. There were no games. I exchanged some emails, came in, picked out the care and we were gone with our new car in less than an hour. Thank you to everybody at Norm Reeves in Cerritos. I would definitely recommend your dealership to family and friends to purchase their new Honda. more
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The wow Factor with Mr Adil * 12/24/2010

Usually I dont do this but I felt to write and express my views about Normreeves. I was very skeptical about buying a new car so I did my research and compare quotesI visited few dealerships. After visiting few dealerships I was ready to make my decision. I read lot of good reviews about Normreeves and was contacted by MR Khan. He is very knowledgeable and know his stuff very well. He explained me all my available options over the phone and I felt very confident about my decision. When I arrived at the dealership paperwork was ready and car was detailed. It was very simple straightforward, and no B.S.I was out of the dealership in a timely manner and was very happy with my purchase. I will definitely recommend my friends and family to this dealership. This is a Costco of cars where they have a huge selections but very simple and straightforward transction throught Internet Department. more
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The wow Factor with Mr Adil * 12/24/2010

Usually I dont do this but I felt to write and express my views about Normreeves. I was very skeptical about buying a new car so I did my research and compare quotesI visited few dealerships. After visiting few dealerships I was ready to make my decision. I read lot of good reviews about Normreeves and was contacted by MR Khan. He is very knowledgeable and know his stuff very well. He explained me all my available options over the phone and I felt very confident about my decision. When I arrived at the dealership paperwork was ready and car was detailed. It was very simple straightforward, and no B.S.I was out of the dealership in a timely manner and was very happy with my purchase. I will definitely recommend my friends and family to this dealership. This is a Costco of cars where they have a huge selections but very simple and straightforward transction throught Internet Department. more
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Jojo Bayas of Norm Reeves is number one! 11/15/2010

In normal circumstances I would not take the time to write a review for a dealership, but I made an exception for Norm Reeves's Jojo Bayas. Jojo was upfront and honest with me from the beginning. He didn't try to sell me a car I didn't want just because it would be easier to finance or lease.. I had been to a few other honda dealerships in the area and their insistence for me to settle for a fit or civic was already getting frustrating. Jojo really went out of his way to make sure I was happy with every aspect of my deal and car. I had the feeling that Jojo was the type of salesman who genuinely enjoyed going out of his way for the customer. At no moment did I ever stop and think about whether or not he had alternative motives. Bottom line... Jojo impressed me with his knowledge and experience and I would not hesitate sending any of my family or friends to see him for a deal. Thank you Norm Reeves! I love my new CR-Z. more
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Jojo Bayas of Norm Reeves is number one! 11/15/2010

In normal circumstances I would not take the time to write a review for a dealership, but I made an exception for Norm Reeves's Jojo Bayas. Jojo was upfront and honest with me from the beginning. He didn't try to sell me a car I didn't want just because it would be easier to finance or lease.. I had been to a few other honda dealerships in the area and their insistence for me to settle for a fit or civic was already getting frustrating. Jojo really went out of his way to make sure I was happy with every aspect of my deal and car. I had the feeling that Jojo was the type of salesman who genuinely enjoyed going out of his way for the customer. At no moment did I ever stop and think about whether or not he had alternative motives. Bottom line... Jojo impressed me with his knowledge and experience and I would not hesitate sending any of my family or friends to see him for a deal. Thank you Norm Reeves! I love my new CR-Z. more
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A Driver's Dream 10/29/2010

What can I say. For the price I paid it's a great car. Comfortable, refined, spacious and has been very reliable.alex took his time explaining every details..He was helpful, patient, informative, and efficient. He made my honda buying experience a COMPLETE PLEASURE.\r more
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A Driver's Dream 10/29/2010

What can I say. For the price I paid it's a great car. Comfortable, refined, spacious and has been very reliable.alex took his time explaining every details..He was helpful, patient, informative, and efficient. He made my honda buying experience a COMPLETE PLEASURE. more
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Near perfect 10/29/2010

This car does everything well, salesman alex helped a lot, I LOVE THIS CAR! more
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Near perfect 10/29/2010

This car does everything well,\r salesman alex helped a lot,\r I LOVE THIS CAR! more
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