Nexcess.net LLC

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21700 Melrose Ave
Southfield, MI 48075

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(248) 223-1044
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Reviews
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Best

We've been using Nexcess to host our web business which, runs on Magento, for the past 3 years and our overall experience has been very good. The site runs well and the customer ...

Worst

I have recommended Nexcess to many of my client because they used to be good, now a days they have lousy support who is eager to close the ticket without solving the problem and d...

Excellent Service 1/9/2012

I have received nothing but excellent, speedy, and courteous service from Nexcess. I would definitely recommend them highly. more
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Great support! 1/9/2012

We always had the best support and services by Nexcess. 100% sattisfaction. more
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Now That's Support 1/5/2012

We've been up and running on our Nexcess server for a few days now. The transition has been smoother than I could have imagined. Nexcess has been quick to help with the few questions and issues I've encountered. Whether it be something as simple as whitelisting IPs for SSH or a complete server reimage, they have been on top of it. It was incredibly refreshing to submit a ticket after hours and have somebody working on it in the middle of the night. That's dedication. I'm glad my company has found a partner it can trust and count on. more
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On the Ball 1/4/2012

Nexcess is always quick to respond to my questions and tasks. When I need a Magento or Wordpress install done, I just shoot support and email and it's done within a half hour. We love them! -gravitateonline.com more
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WOW! Incredible Service! Incredible Support! A++ 1/1/2012

I am impressed! In my 11 years working in the IT business I've never seen such a great service and support. I strongly recommend! more
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Fastest Response 12/28/2011

Nexcess support is one of the best we've encountered to date. Not only do they respond lightening quick, they give you options on how to move forward to solve the issues we encounter. Because of this, we couldn't imagine going anywhere else! We are customers for life. more
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Nexcess is Fantastic.. 12/27/2011

Recently i had many troubles with my site,there was some attacks to my site and it couldnt stay online for a while... Finally with Nexcess i find a solution with this problem and everything is working good now...Nexcess is the Best..The service there is good and Rapid... more
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Have you ever had stress? 12/19/2011

Well, I have. No matter what and whenever, a friendly and knowledgeable employee of Nexcess is there to assist (and comfort) you. Since I'm a Dutch customer, this is even more remarkable since most of my requests are made during the Canadian night. Trust 'em, you'll never be disappointed! more
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Simply the Best! 12/2/2011

Better than all the ... Seriously, I have always been satisfied with the support from Nexcess. Friendly, and fast. more
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Ecommerce site - excellent 11/30/2011

Our ecommerce site continues to grow and we needed to upgrade servers. The Nexcess team advised me correctly, did the conversion, and then were quick to respond to the few issues that did need changing. Thank you. more
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Fantastic customer service 11/24/2011

The continued excellence in customer service, technical support and general answering my stupid questions is really outstanding. more
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Awesome customer service, fast response times. 11/22/2011

Aaron and the rest of the support term are extremely responsive, really good at what they do, and go out of their way to make sure you're satisfied. Wouldn't hesitate to recommend Nexcess to anyone looking for a Magento host. more
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The best Magento host in the business 11/18/2011

I've been working with Magento since it first came out in 2007. I setup sites on numerous servers, and at some point stumbled upon Nexcess. I've never hosted a Magento site anywhere since!!! Magento speeds can't be touched by another shared hosting provider In this price point! Customer Service is good too! Thanks Necxess!!! more
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Excellent service, uptime and performance 11/18/2011

Best hosting ever for Magento. If you want excellent uptime, fast and very experienced support, security and stability, look no further: Nexcess is the answer. more
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quick, responsive service in critical time 11/18/2011

Nexcess was incredibly responsive - almost immediate response time late at night. I needed some quick help during an important transition, and Matt was able to assist immediately. Thank you! more
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Nexcess is Awesome!! 11/16/2011

We've been very happy with Nexcess. We use Magento, which is a pretty beefy system, so, it runs slow on most hosts. But, Nexcess has helped us to make it pretty quick. We actually tried another host that said they were the fastest host for Magento. We quickly came back to Nexcess when we discovered our site was running more two times faster on Nexcess. In addition, their customer service is great. They respond quickly to emails and are very knowledgeable. more
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Nexcess - Great product with Outstanding Customer Service/Support 11/14/2011

If your website is a critical component of your business, we highly recommend partnering with Nexcess. They are simply the best IT business partner we have ever hired. Friendly, courteous, fast, efficient and effective is the only way to describe their modus operandi for handling any of our needs and requests. I don't know how to give a more glowing recommendation, but if you would like to hear more detail of our phenomenal experience working with the Nexcess team you can call me direct at 619-365-4900. more
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Always a Pleasure 11/11/2011

Customer Support is timely and know Magento better then any others in the biz we have found. Thanks again guys!! Casey Connors more
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The Best Out There 11/11/2011

We Recently made the switch from a large hosting company and let me tell you.... now that we are with Nexcess its the best investment we have ever made, the customer support is the best I have encountered with a hosting company and our online page is faster than we ever dreamed. "our customers are thanking us for the fast experience" and we are thanking Nexcess. more
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Simple and easy support 11/5/2011

Really happy I chose Nexcess to host our upcoming store. My tech knowledge is limited and having a team that were fast to respond and get everything straight away is making it really easy to setup. Wouldn't hesitate recommending Nexcess to anyone looking for a Magento host. more
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