Neftin Westlake-Vw-Mazda

Cool 11/21/2013

by maalouff f at Insider Pages Provided by Insider Pages

Nick was exemplary in maintaining his calm during the frustrations in ordering parts that were not in-stock, nor were specific codes, nor other very tricky computer glitches- none of which were his fault! more

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Editorial review from Citysearch 11/21/2013

by maalouff109 at Citysearch Provided by Citysearch

Nick was exemplary in maintaining his calm during the frustrations in ordering parts that were not in-stock, nor were specific codes, nor other very tricky computer glitches- none of which were his fault!\r more

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Informative experience 11/15/2013

by sergioaa a at Insider Pages Provided by Insider Pages

I have been a customer of NEFTIN Volkswagon for many years. I jsut wanted to express my thanks to your service department and parts departments. Frank in service went above the call of cuty to help me in getting the proper information in ordering parts for my ANCIENT Volkswagon radio replacement, harness, and fuses. Frank made the stress of determining what to do. An informative experience! more

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Editorial review from Citysearch 11/15/2013

by sergioaa at Citysearch Provided by Citysearch

I have been a customer of NEFTIN Volkswagon for many years. I jsut wanted to express my thanks to your service department and parts departments. Frank in service went above the call of cuty to help me in getting the proper information in ordering parts for my ANCIENT Volkswagon radio replacement, harness, and fuses. Frank made the stress of determining what to do. An informative experience!\r more

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Very helpful 11/6/2013

by RAUL L at Insider Pages Provided by Insider Pages

I was contacted in response to my most recent service survey, and wanted to share that he was very pleased with his experience at Neftin VW. Even though it was on a Saturday with limited services and very busy, the dealer kept him informed at all times what was happening with his vehicle and went over everything with him when the vehicle was done. The dealer personnel were very helpful and professional, as he loves his 2012 Golf, and his wife is thinking of purchase a new VW vehicle now as well. more

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Editorial review from Citysearch 11/6/2013

by raull267968848 at Citysearch Provided by Citysearch

I was contacted in response to my most recent service survey, and wanted to share that he was very pleased with his experience at Neftin VW. Even though it was on a Saturday with limited services and very busy, the dealer kept him informed at all times what was happening with his vehicle and went over everything with him when the vehicle was done. The dealer personnel were very helpful and professional, as he loves his 2012 Golf, and his wife is thinking of purchase a new VW vehicle now as well.\r more

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Outstanding 10/31/2013

by Janessia a at Insider Pages Provided by Insider Pages

Jill was truly oustanding to work with. I engaged her three months prior to purchase. We discussed what I'd like to purchase. She followed up with me to confirm that I was still interested. I came in and we made it happen. The Turbo is a surprise birthday present for my wife! Jill's professionalism and honesty made this the "Best" car buying experience I've ever had and I personally drive a Lexus 460. more

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Editorial review from Citysearch 10/30/2013

by janessiaa219772262 at Citysearch Provided by Citysearch

Jill was truly oustanding to work with. I engaged her three months prior to purchase. We discussed what I'd like to purchase. She followed up with me to confirm that I was still interested. I came in and we made it happen. The Turbo is a surprise birthday present for my wife! Jill's professionalism and honesty made this the ""Best"" car buying experience I've ever had and I personally drive a Lexus 460.\r more

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Excellent service 10/23/2013

by Lucia a at Insider Pages Provided by Insider Pages

John Garcia is an excellent service rep. and treats his customers with respect and always considers their needs. I have had several occasions to have work done with John as my service rep. and will always ask for him and recommend him to all my friends and family. The service is always taken care of in a timely manner with John keeping me up to date on where they are at with the service. Neftin and John Garcia are truly the best in the business. more

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Editorial review from Citysearch 10/23/2013

by luciaa1232133990 at Citysearch Provided by Citysearch

John Garcia is an excellent service rep. and treats his customers with respect and always considers their needs. I have had several occasions to have work done with John as my service rep. and will always ask for him and recommend him to all my friends and family. The service is always taken care of in a timely manner with John keeping me up to date on where they are at with the service. Neftin and John Garcia are truly the best in the business.\r more

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So impressed 10/11/2013

by CURTIS s at Insider Pages Provided by Insider Pages

Was so impressed I purchased two vehicles from him. Well done Izzy. Can't wait for number three.Too bad those Neftin commercials are so lame and annoying. more

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Editorial review from Citysearch 10/11/2013

by curtiss1120038104 at Citysearch Provided by Citysearch

Was so impressed I purchased two vehicles from him. Well done Izzy. Can't wait for number three.Too bad those Neftin commercials are so lame and annoying.\r more

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Kind demeanor 10/4/2013

by Hyden n at Insider Pages Provided by Insider Pages

I never met my sales person Izzy before the day I stepped on the lot so this is completely unbiased. His kind demeanor and gentle approach made the purchase possible and pleasant. Don't ever remember that happening at any dealership. more

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Editorial review from Citysearch 10/4/2013

by hydenn552689797 at Citysearch Provided by Citysearch

I never met my sales person Izzy before the day I stepped on the lot so this is completely unbiased. His kind demeanor and gentle approach made the purchase possible and pleasant. Don't ever remember that happening at any dealership.\r more

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Editorial review from Citysearch 9/20/2013

by joshuaa10030753 at Citysearch Provided by Citysearch

Brad Silver is a professional. He responds to phone calls and his follow up skills are exceptional. Your service department is second to none. This is our 4th Volkswagen in the family from Neftin. It's a great dealership with dedicated employees.\r more

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Good experience 8/27/2013

by Benjamin n at Insider Pages Provided by Insider Pages

We first met Max, the sales consultant, who was by far one of the most knowledgeable and none pressuring people we have ever met. He explained everything so well and always with a smile. You should be tankful to have someone like him on your staff. We also worked with Bradley Silver who also was very helpful, easy to talk to and very good at what he does. Overall, we can't say anything bad about our experience at Neftin. Thank you! more

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Editorial review from Citysearch 8/27/2013

by benjaminn735128176 at Citysearch Provided by Citysearch

We first met Max, the sales consultant, who was by far one of the most knowledgeable and none pressuring people we have ever met. He explained everything so well and always with a smile. You should be tankful to have someone like him on your staff. We also worked with Bradley Silver who also was very helpful, easy to talk to and very good at what he does. Overall, we can't say anything bad about our experience at Neftin. Thank you!\r more

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Knowledgeable 8/21/2013

by ALICE e at Insider Pages Provided by Insider Pages

Jill was a dream to work with and very knowledgable and friendly. She was easy to communicate with and I felt was honest throughout the process. I also appreciated John Swanson's efforts and explanations during the finance part of the closing. Great team to work with. more

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Editorial review from Citysearch 8/21/2013

by alicee655774302 at Citysearch Provided by Citysearch

Jill was a dream to work with and very knowledgable and friendly. She was easy to communicate with and I felt was honest throughout the process. I also appreciated John Swanson's efforts and explanations during the finance part of the closing. Great team to work with.\r more

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Exceptional 8/8/2013

by MILDRED D at Insider Pages Provided by Insider Pages

Previous Audi owner (A4 QT4), bought a JSP TDI...Not only is the car exceptional, but the service, parts, and sales are much better in TO, than at the other places in SoCal, and also much better than at the local Audi dealership. Committed customer...lifelong aficionado. Kodos to Neftin for ALL the staff. more

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Best	I really appreciate I really appreciate how you helped me out with the oil plug/oil pan situation and getting the oil change and service schedule back on track (also any other issues you were tentati...
Worst	All reviews seem positive

3550 Auto Mall Dr (at Located off the 101 Freeway between Hampshire Rd. and Westlake Blvd. in the Thousand Oaks Auto Mall. Just 10 minutes from the San Fernando Valley.) Thousand Oaks, CA 91362

Best

Worst

Cool 11/21/2013

Editorial review from Citysearch 11/21/2013

Informative experience 11/15/2013

Editorial review from Citysearch 11/15/2013

Very helpful 11/6/2013

Editorial review from Citysearch 11/6/2013

Outstanding 10/31/2013

Editorial review from Citysearch 10/30/2013

Excellent service 10/23/2013

Editorial review from Citysearch 10/23/2013

So impressed 10/11/2013

Editorial review from Citysearch 10/11/2013

Kind demeanor 10/4/2013

Editorial review from Citysearch 10/4/2013

Editorial review from Citysearch 9/20/2013

Good experience 8/27/2013

Editorial review from Citysearch 8/27/2013

Knowledgeable 8/21/2013

Editorial review from Citysearch 8/21/2013

Exceptional 8/8/2013

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3550 Auto Mall Dr (at Located off the 101 Freeway between Hampshire Rd. and Westlake Blvd. in the Thousand Oaks Auto Mall. Just 10 minutes from the San Fernando Valley.)

Thousand Oaks, CA 91362