I went in for a full diagnostic test to know what was wrong with my vehicle and why my check engine light was on. When I went to pick up my car I was told that I had to pay for a emissions test that we all knew I was going to fail. I was not informed of that before I left. I paid for my diagnostic test before I left under the impression that I paid what I needed to pay unless I told them to fix something. So not only was I charged for a unnecessary emissions test but they didn't even finish the diagnostic test. They told me that they only checked for the things that would make my check engine come on. I am a mother of 3, and I needed to make sure my car is running and safe. For a $95 diagnostic test, I wasn't told much. I feel cheated, and would like my full diagnostic test performed.
more