Longo Toyota

Came here a couple of months ago to get an oil change, and so far so good! I called in to make an appointment and was able to drop off my car within an hour. The guys there were really helpful and I felt like I wasn't getting jipped just because I'm a girl. I'm very wary of most auto body shops, but these guys gave me peace of mind that my car was being well taken care of. Plus, they only charged $30 for oil change rotated my tires for free! Will definitely be coming back. more

i went today to longo toyota and they treat was so bad and racist they are not helping me at all!!!! just keeping saying tell me honestly what you want!! in bad way not even friendly... bad experience there more

I only wish I had called Longo first!! I wanted to purchase a new Prius. After getting the runaround from several dealerships, I called Longo and spoke to a sales associate named Henry Lawanson. Henry Lawanson is probably one of the best sales associates I have ever come in contact with. Henry's professionalism, knowledge and attention to detail are truly unmatched. Henry didn't resort to old school used car salesman sales tactics. In fact, from the moment I met Henry, he remained laser focused on my needs and making my Toyota experience a positive, memorable experience that would develop an ongoing relationship built on trust. As with all car purchases, after you tell the sales person you want the car in question, you head over to the Finance Manager to put together the delivery. I have purchased many cars for myself and others over the years. Sitting with the Finance Manager is often the part that gives car dealers a bad name, NOT WITH LONGO. Kevin Holley listened, made suggestions and completed the deal without giving me the runaround, bringing in the Sales Manager or any other theatrics. I drive from Los Angeles each time I need service, Service Associate Michelle Hernandez always makes sure I get in and out quickly I am always amazed how each employee bends over backwards to make sure I am 1000% satisfied. - THANK YOU! more

Removed.... Pros: no comment Cons: no comment more

Went in october to get my car fixed b/c of a hit/run: Pros: the car's appearance looked fine after they finished it. Cons: just about everything. more

I recently purchased a 2008 Highlander from Longo Toyota. You can sense the difference Longo has from other dealerships the minute you walk into the main sales office. My sales rep was Brian Rooney and he was very friendly and helpful without trying to pressure me into making a purchase. The staff at Longo took care of all the paperwork for my credit union financing and my DMV registration. The only drawback I had was the long wait time in processing the car purchase. A nice perk they offer is a new car owner seminar where they offer a complimentary dinner and some valueable service coupons for your new car. I know the seminar is partly a big sales pitch for Longo parts and services but after seeing the level of class and professionalism at Longo, it's no wonder why so many people drive long distances to the El Monte dealership just for their car maintenance and service. Pros: A first rate operation Cons: Long wait time to process a sale more

Four years ago I bought my car from Longo. I went looking at five other Toyota dealerships around L.A., and couldn't stand the high-pressure, icky sales tactics. Longo was zero-hassle: I came in with invoice price I wanted to pay, test drove the car, and walked out a couple of hours later. One month later, some fool ran a red light and smashed into me. After the insurance was settled, I went back and Longo sold me another car at below invoice - again, no hassle. If I buy Toyota again, I'm definitely coming back here. more