Lexus of Fremont

exteremly good very concerned with my needs more

Very good and knowledgeable when I bought the car 2 years ago. Excellent service and follow-up. more

Excellent. Car was ready as promised and was thoroughly cleaned when I got it back. more

Randall is a great service rep. Excellent customer service. more

It was excellent, the service agent was extremely helpful explaining everything and the waiting lounge and facilities are top notch. I thoroughly enjoy going to Magnussen's to service my Lexus. more

MY EXPERIENCE WITH YOU GUYS IS THE BEST I GET. EVERY TIKE I COE IN, I AM TAKEN CARE OF REALLY WELL. GET MY CAR BACK AS PROMISED. IT FEELS LIKE HOME WHENEVER I COME. THE STAFF IS REALLY HELPFUL AT ALL TIMES. more

OU WON'T BELIEVE THIS STORY! My name is Rick Gardner and I live in Sunnyvale. I am not a friend or relative of anyone connected with this dealership. My wife and I were rear ended and our car was totaled ( Well, that's what State Farm said last week. Now they are trying to jerk me around). After looking at several cars we decided on a Lexus RX 350. We had a "not so great" experience with one dealer so I put out an internet search for the car we wanted on SUNDAY evening around 6 PM. I got a call 20 minutes later from the internet guy at ML in Fremont. I told him where I lived and he said they would wait for me. He also gave me a price. We drove across the bay and locked in a deal late Sunday night. The next day I received an e-mail from another dealer offering me the car for less money. I was sad and upset that I rushed to make this deal. When we went to pick up the car today I showed them my email and after a few minutes a guy came in and said he would honor the lower price more

I don't exactly expect a lot out of car dealerships, but this place is pretty darn good. Lexus in general, be it the price of the car or cost of service, is going to be expensive, but their service dept is very accessible and accommodating. more

I took in my lexus suv to get an oil change and tire rotation, since I am still under warranty, they service writers weren't acting like they wanted to sell me services that I do not need. They did the service that I came in for, washed the car, cleaned the interior and even sailed me off in a lexus rental while I wait. Now thats customer satisfication. more

I found that the servicing experience at Magnussens Lexus to be very good. They are very helpful and they are also open for very long hours everyday. When I had a problem with my car, they were able to find the problem while the other dealerships were not. And they seemed to be pretty knowledgeable about the vehicles as well. While I didn't buy my car from them, they still treated me quite well. But their facilities are not quite as nice as Stevens Creek. Still I would recommend Magnussens to everyone. more