Knockout Pest Control

I’ve heard so many horror stories about bed bugs and the complexity and ordeal one has to go through to get rid of them. So when I discovered that I had bed bug bites I was more than distressed. I researched a bunch of NY exterminators who said they were bed bug exterminating experts. I called a bunch of them and eventually picked Knockout Pest. They seemed to know what they were talking about on the phone. They were cheaper than most. They promised they were faster than other treatment methods. They promised to be thorough and not damage my stuff. They were also very honest not making any promises saying that they might have to come back for another treatment. They brought a dog to find the bed bug hiding places. The bugs weren’t just in my bedroom. I was shocked when the dog detected bed bugs in my living room and they showed me tiny bed bugs in my sofa. It took two treatments about a week apart. They used a bunch of stuff including a special vacuum and some freezing spray thing. It has now been 4 months since they last came and I have no bites and no sign of bed beds anywhere. I promised them I would write a review if I was happy with their service and results. I was expecting to write a bad review but honestly I can’t be happier. I totally recommend them. They made a horrible experience into a relatively tolerable and well managed one. more

I recently had a very bad ant problem in my kitchen and I was referred to Knockout by a neighbor. The gentlemen who came were very polite and respectful. They did a fabulous job and even went so far as to caulk tiny spaces where ants were coming in from the outside. We talked about other pest issues that I experience throughout the year. I eventually purchased an annual pest protection program, which came with a discount, and even my neighbor Joyce got a discount herself for referring Knockout to me. I’m not un-savvy when it comes to computers. I know about consumer websites like Citysearch, so I thought I would say something nice about Knockout. I was amazed by a couple of negative comments about Knockout. There seems to be only two that appear multiple times. One of them is a second hand review, people telling him stories about bad experiences with Knockout, but no direct dealings with them himself. That takes chutzpah. The audacity for that man to give a review when he never dealt with Knockout. When you read that review, he actually says “I was going to use this company based on her recommendation.” If her experience was bad, why did she recommend Knockout? This is why I think it is so important to say something nice about a company when you have a good experience. It is too easy these days for someone to go on the internet these days to attempt to destroy a good companies name and reputation for no good reason. I also called the company, Knockout to let them know what a wonderful job their employees did at my home. more

These guys were amazing. They saved me a lot of time and money. They are clear and tell you what to do, on your behalf to properly get rid of bed bugs. Yeah, you have to get a heating unit and wash your clothes and sheets, but its worth it! Guy bellow was probably getting them from his job or did not follow procedures. They treated my apartment and were very detailed. The techs and customer service are excellent. more

I had high hopes based on reviews that Knockout would rid my small one room studio in NYC of bedbugs (bb). Unfortunately approx. 1 month later and nearly $2000 poorer, I am still getting bitten and still living out of bb proof plastic bags. The first 2 freezing treatments appeared to be thorough, the third did not include freezing, only chemical (Bedlam). I thought that was odd but the technician told me the third treatment did not require freezing. I started getting bad bites again 2 weeks later and called the company and Rossmary told me the cryo machine had broken that day. I was extremely angry that I was lied to and requested that another technician be sent for another freezing treatment since it was nearly a month since the last one. The next treatment appeared to me to be much more complete than all of the rest, but still 2 weeks later I was still receiving bites. I called Knockout but they refused to do another follow up and said that it is NY State Law that I capture a live bb and save it as proof in order for them to perform another follow up. BBs are very elusive and I've been unable to do so. The supervisor was very defensive and suggested several times I may be getting bites elsewhere or from another type of bug. My bites are the typical "breakfast, lunch, dinner" bites". The bottom line is I'm out alot of money and still getting bites. Knockout Pest Control may be good at getting rid of many types of "pests", but if they couldn't rid a 350 square foot apt of Bedbugs in 4 treatments than I would not be able to recommend them to anyone. more

WOW. I can't say enough about how great these guys are. They were great with me when I called all freaked out about bed bugs in my apartment. They came in hours. They took only 33 hours to treat my entire place and they even checked out my car. I thought treatment would turn my world upside down, but these guys were real pros and were more than helpful. They even guaranteed their work! I highly recommend these guys. more