Hi-Tech Car Care

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2924 E Thomas Road
Phoenix, AZ 85016

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(602) 224-0941
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Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Hi-Tech Car Care - Phoenix, AZ
Reviews
( 27 )
( 9 )
( 1 )
( 0 )
( 0 )

Best

Hi Tech Car Care repaired the air conditioner in my car and replaced the condenser. They did quality work. They met my expectations and I'm satisfied with their work.

Worst

All reviews seem positive

I cheated on Hi Tech Car Care and paid the price for it! 3/31/2011

Too bad five is the highest I can rate, because I'd rate Hi Tech Car Care much, much higher! I originally found them through my mother, so I've taken my car there for many years. I think they're a bit pricey for their service, but I'm a believer that you get what you pay for. I've recommended them to dozens of people. However, most recently, I strayed. I totally cheated on them and went to a competitor. I was out, in between appointments, and wanted a quick lube. I drove into a competitors garage and they immediately took my car in, took all of the tires off and threw it up on the rack. Then they told me what was wrong with my car. They had me convinced that I needed a number of things done, including new brakes. I told them to go ahead and do it. The minute I got back into my car and on the road, I knew something was wrong. So, with my tail between my legs, I went back to Hi Tech. I told them that I had been caught at a weak moment and had cheated with a competitor. I told them that I was back, I didn't want a divorce and I needed them to fix my car. They took me back with open arms. They fixed the issues created by the competitor and yes, it is expensive to cheat. Hi Tech went over and beyond to help me out, and I trust only them with my car. more

Hi Tech Car Care is friendly, knowledgeable, honest and professional. 3/29/2011

I've been a loyal customer of Hi Tech Car Care for nine years. Over time, I've even recommended my friends and family members to them with only positive feedback back. I was actually referred to them by a friend of mine. I had taken my car into two other shops for quotes when my friend told me about Hi Tech. He told me that I should at least try them out for an estimate. I did and they told me there was something totally different wrong with my car not what I had been told by the other two shops, then they quoted me a much less amount to fix it. Of course I went with them and my car was fixed and running in no time. I was blown away and really impressed by their honesty. Jim's had me as a customer ever since! Hi Tech is family-owned and BBB certified. Plus, they are positively recognized within the community and they have various awards. They provide excellent customer service and and they have the know-how and technical ability to back themselves up. This is a really great shop with a great group of workers. Jaime Talamante more

Courteous and helpful. 3/28/2011

Hi Tech Car Care did a good job on my car. They corrected something that didn't come out exactly the way it was supposed to, and they were courteous and helpful. If was my first time using them, and I would recommend them. more

Hi Tech Car Care works on building a respectful relationship with their customers. 3/4/2011

I first found Hi Tech Car Care on a complete whim. I was having car trouble and I pulled into their shop. They were able to take care of my issue quickly and get me on my way even though I was not a customer of theirs. I was always thankful for that. When I moved here, I looked them up and have been using them since. They provide great service; it's friendly, efficient and professional. They offer reasonable pricing. They're not dirt cheap, but they are fair and do an excellent job so there's no question that you get what you pay for. They are willing to take the time to explain things. I am always impressed that they treat you respectfully, like they want your business. I highly recommend their services. more

Hi Tech Car Care gives good service. 3/3/2011

I've used Hi Tech Car Care from time to time over the years. They provide good service and I like them. But, I tend to shy away from big garages though, since I think they charge more. more

Definitely one of Phoenix's finest automotive centers. 2/23/2011

I have been very happy with Hi Tech Car Care ever since we started going there 3 years ago. When I'm at that shop and I need to have work done, they do their best to get it done in a timely manner. I'm an on-call tech and I need to have my car ready, and Hi Tech Car Care always gets it done quickly. They always explain everything to me, and are always very friendly and helpful. They tell me what's going on with my vehicle and why it needs attendance. My husband and I don't make a lot of money. Hi Tech Car Care is good at helping me prioritize what the most important things are we need taken care of for both our vehicles. They are very professional, friendly, courteous... everything! They provide a ride to work if I need it, and will drop me off at my home as well. I can't say enough about Hi Tech Car Care. All the gentlemen that work for them go under really good training for vehicles. Jim researches everything, from the prices of his competitors in the valley, to finding ways to make his place the place to go. He makes sure his customer are treated well, and well informed. Robin Marriott more

Definitely worth it. Never had an experience like it. 2/3/2011

I had an emissions problem with my Kia and took it to the dealership. They told me it would cost $950. I had heard good things about Hi Tech Car Care, and decided to see if they could do something different. They provided a different solution. At $150. A month later the problem came back, so I took it back to Hi Tech Car Care. They took another look at it and found that it was a problem the dealership should have noticed and taken care of. They also said that if the problem was under warranty, the dealership should fix it, free of charge. I was surprised the dealership didn't mention this warranty to me, but I went back to them and, as Hi Tech Car Care said, they fixed it, and I wasn't charged. Even though Hi Tech Car Care is a little bit out of the way for me, they definitely make it worth it. I have never had an experience with a mechanic like it. I will take my cars there from now on. more

I wouldn't go anywhere else. They're reliable and a pleasure to work with. 1/31/2011

I have been a customer of Hi Tech Car Care for about five years. I would never go anywhere else. I first found them because of their high AAA rating. I go there to get all my car's maintenance done because they are reliable, honest, local and family-owned and operated. They might seem pricey, but well worth it for the service you receive. more

A thoroughly experienced, trustworthy, service facility. Can't be beat!!! 1/28/2011

Hi Tech Car Care is a family owned business. I have worked with both the current owner Jim, and his dad, Otis, for quite awhile. I feel that it is very important to have a car service that you can trust without question. If they say it needs to be done, I know it needs to be done. In today's age that kind of trust is invaluable. I'm on my third car working with them. With Hi Tech Car Care, my last car got well over 100,000 miles on it. My current car has over 150,000 miles. All I drive are Chevy Monte Carlos, which aren't exactly known for their longevity. I have no doubt that my cars have made it as long as they have because of the care they received at Hi Tech Car Care. Mary Lynn Walters more

I had a good experience at Hi Tech Car Care. I would go back. 1/27/2011

Hi Tech Car Care took great care of my Honda CRV. I was having trouble with the door because of warped plastic, and they were able to fix it to my satisfaction. I also got a free oil change and car wash. The workers are reliable and pleasant. more

They have great customer care, and they are communicative and caring. 1/27/2011

Ever since I was introduced to Hi Tech Car Care, I have been very pleased. Consideration for the client is very important to me, because the clients pay the salary. They have great service, and they are very friendly. I have been with Hi Tech Car Care for at least a year, and they have worked on two cars: a BMW, that I later sold, and a Nissan Murano that has had a lot of work done on it. I bought the extended warranty on the parts and labor which helped with all the replacement work. I had the brakes, power steering hose, and struts all replaced, and had the mechanism for the front seat adjusted. They do a fine job and are efficient, open, and honest. more

They have always been fair with me and I get a good price. 1/25/2011

Hi Tech Car Care is that they has always been honest with me and they call before they do any work. I know that many of the same repairs would have cost me much more if I had them done at the dealership. I will always take my car to Hi Tech instead of the dealers. They have always been fair with me and I get a good price. I had cracked struts on my 2004 Element and they repaired that. It is quiet now and running like new. RESPONSE FROM Hi Tech Car Care: Thank you for your time and kind words David. Did we mention the strut mounts providing your Hondas quiet ride have a lifetime guarantee? Well continue to strive to deliver the best quality and value. Jim more

They provide an absolutely wonderful service. 1/20/2011

I am a single parent with 3 teenagers on the road. I had always just gone to the dealers, but with four different cars to have serviced, I did not want to develop a relationship with multiple mechanics for different vehicles. I have a Nissan, 2 Toyotas, and a Honda, and I just go to one place to take care of everything. I give them my warranty and maintenance information and they call me when I need new tires or an oil change. They stay on top of the maintenance of the cars so I don't have to think about it. I wanted someone who would take ownership and make certain I have four cars on the road, and they make strong decisions to take care of our cars. Also, they are very flexible and responsive in emergencies. They are impeccable with details and everything is done to perfection. I have nothing but the highest regard for the entire team. They provide an absolutely wonderful service. RESPONSE FROM Hi Tech Car Care: Janice, thank you for the kind words. It is our sincere pleasure to assist you and your familys fleet management needs. Jim more

Quick to respond. 5/26/2010

Hi Tech Car Care is always careful to explain what is going on. They are quick to respond and do anything needed to get things fixed right away. They also always know what is wrong, and are quick to figure out how to fix it. I have 2 vehicles that I have brought to them for years. Most of the time everything is fine when they fix something. A few times it was a little rough afterward, but they fixed it again immediately. The technicians are very knowledgeable and patient with answering questions. M. Benson more

I trust them with the maintenance of my vehicle. 5/14/2010

I have had Hi Tech Car Care as the primary agent for repairing my 2001 Subaru Forester since I purchased it several years ago. I entrust it's maintenance entirely to them. I live 18 miles away but am willing to go there because I think they are very reputable. They catch things before they occur, and maintain a detailed log on what has been done with my vehicle. Now I have a job that takes me all over the state, and I trust them to make sure I will not be stranded anywhere on my way. I believe that they only do the work that is needed, and if something can be put off, they will say so. I trust them to tell me what I absolutely have to do, and what can wait based on mileage and the condition of the car. Robert Pilskaln, PhD more

Work is done right and on time. 4/12/2010

I started Hi-Tech Car Care back in 1948. Now, it is run by Jim, and we live 100 miles away but commute to Hi-Tech Car Care to get our 2 cars serviced. The work is done right and on time. We have not had any problems at all. You can trust Hi-Tech Car Care to do the job. Otis Garnand more

They did a great job. 3/22/2010

I bought a used hybrid and they technicians at Hi Tech Car Care went through it with a fine-tooth comb and found everything that was wrong. They did a great job. There were not too many problems with the car and they didn't try to find extra problems or otherwise ad more work. They just did what was necessary to get the car back on the road. The professionals at Hi Tech Car Care know their business. Their technicians are sharp and their customer service people are top notch and easy to communicate with. They are knowledgeable and reputable. more

I highly recommend them as a quality repair shop. 3/10/2010

The best recommendation I can give a business is not that they are the cheapest, but the best. Hi Tech Car Care is the best. My company has been using Hi Tech Car Care to service our fleet of vehicles for the past nine years. They provide us with a wide range of services, including tires, fluid flushes, automotive repairs and engine work. The quality of work is very high and the customer service is exceptional. Terry Quinley more
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Owner Message
  • Welcome to Hi-Tech Car Care - 3rd generation family owned and Phoenix's 1st Certified Arizona Green Business! We're proud to have been awarded AAA’s Top Shop for the 7th year, as well as 5 Star Rating from NARPRO, A+ rating by the Better Business Bureau, and Certification as an ASE Blue Seal Facility... No matter what the problem, or what you drive, you can bring your vehicle to us: our technicians are trained, certified and equipped to fix it. If we cannot fix your vehicle - you do not pay us. Even better, if you bring it to us before there is a problem, we will help keep it problem free. "We believe we have a positive impact on the environment...and we really dig cars!" - James Garnand, Owner

Additional information
  • Hours: M-F 7:30am - 5:30pm
  • Neighborhoods: Camelback East
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