Green Buffalo Moving

This moving company and its owner are about to be sued for fraud and theft. Their licenses are oveno good. The DOT state they are not authorized to do moves in california. THEY HAVE NO INSURance. They stole every single item I stored with them after I moved my business. Over 100k worth of inventory and goods. They blocked me from calling their number and do not respond to LAPD detectives who try and call them. DO NOT HIRE THIS COMPANY. On top of everything, they charged my credit card for storage fees after stealing all of my belongings. They are the biggest bunch of scam artists and have messed with the very wrong person. They have no idea what they face legally, but they will soon learn. They are theives. Do not let them steal your belongings too. more

Read the one star reviews PLEASE , everyone! They broke stuff, damaged stuff (including a $3000 designer chair), lost stuff, and, despite offering a packing service, wrapped glass and china in kitchen paper . . . They wrecked my refrigerator trying to get it though a door it couldn't get through . . . They have ignored my insurance claim and, four months on, despite promises that they would sort things, including my claim and compensation, I have heard nothing. Ill equipped, incompetent, unscrupulous (while SEEMING very nice on the day), they just do not offer a professional service. They are not even average amateurs. Legal action appears to be the only way forward. All of us with complaints really have to voice this very, very loudly, so that others do not get conned. more

My experience with Green Buffalo Moving is not one I would want others to go through. David was quick to call me back when I was ordering service, but now that I need the damaged walls repaired, he is suddenly silent. I have emailed and called for over a month now and no response. This is not as advertised a ""trustworthy"" business at all. It is very misleading. I should have held back a large part of the money I paid them until the repair was completed, but I did not think Green Buffalo Moving would do this. They have misled me and now I have to figure out how to legally get them to cover their damages. As I read other reviews, I realize there are others suffering the same fate and worse. Do not trust this company. Their low rates are just bait. more

This company promised to be at the house between 6:30 and 7:30pm. At 7:45pm I called to find out where they were. I was informed that the driver had been stuck in traffic but was now 10 minutes away and would call me. He never called, he never showed. I waited for 3 hours before giving up. Waste of time and I should charge THEM for it. :( more

They broke the glass on my conference room table and as it broke the large pieces of glass speared the floor a dozen times and caused damage. They were only moving that table, it is ruined as is the floor. And as is the experience of many they refuse to return calls. I have been able to get them on the phone twice posing as a person needing their services. They said they flled a claim with their insurance- Progressive. They refuse to cooperate with Progessive and will not return their calls either. Spread the work- they are HORRIBLE! more

This company deserves no stars and should be reported to the better business bureau. I spoke to someone named Alex and he assured me that there would be adequate movers, blankets bubble wrap etc to move my condo from Tustin to a townhouse in Orange. I informed him that it was a two floor split level we would be moving to and he said no problem. I also told him that I need to book the elevator at my condo so to be sure to be there by the right time as it is a Friday and there might be traffic. We discussed everything....or so I thought and I was literally patting myself on the back for finding a mover that might actually be reliable and trustworthy. Oh, I have to note that I had just moved into this place 2 years earlier and had REALLY professional movers, strong and trustworthy and didnt have any hidden costs. They blanket wrapped my furniture and did not require me to move any of my clothes out of the dressers. Back to the crappy guys.... They arrived late and tired and complained when I asked them to take off there shoes in my condo. They only had 7 blankets to wrap furniture and wrapped none of it while taking it down the elevator. They also didnt have the floor coverings to protect the NEW carpet from dirt!!! Long story but basically they couldn't fit all my stuff in the truck they brought. Most of my bedroom furniture is damaged and when they arrived at my townhouse they wouldnt unload my furniture until I gave them $80 more for having to go up stairs in a townhouse....this was totally discussed ahead of time!!!!! Anyways, just dont book them at all!!!!! more

The worst moving experience of my life occurred recently with Green Buffalo ~ and, I have moved a few times in recent years. The only thing good about this company is their website, which totally sucked me in. I sincerely believe that Green Buffalo's positive reviews were posted by (ta-da!) Green Buffalo themselves! Save yourselves and your possessions and hire someone (anyone!) else to do your move. They severely damaged ALL of our furnishings (save for two chairs that somehow escaped). Many of our valuable items disappeared, including my husband's $4000 guitar. Sergey Takanov, the owner, claims these things were ""merely misplaced"", though it's been three months since our move and they still have not shown up. I believe that they were stolen. GB provided delapidated worn out packing boxes. They packed the truck like it was trash. They violated the contract by sending only two workers to do the entire move when the contract stated there would be three. This resulted in the move starting in the AM and going on until midnight, with a return the following morning to complete the job. Our lossess at the hands of this company (damaged and missing items) totals about $25,000. They have offered us $200 (yes, $200, not a typo). No one should find themselves doing business with such unscrupulous people. Green Buffalo's main form of business is taking advantage of unsuspecting people. more

Salespeople- AMAZING. Patient. Helpful. Honest. Very well informed. Movers- Skilled. Speedy. Courteous. Rates- Considering everything stated above, much more than reasonable. They've earned my repeat business without a doubt. more

To start off, the prices were unbeatable. This company really does include packing supplies, assembly, and everything else that they mention to you. The movers were very prompt and friendly. I signed the contract and man did they get to work in a hurry. They didn't take any breaks to the point where I almost felt bad, but they were in wonderful shape and were very knowledgeable on how to get my piano down two flights of stairs. I was expecting at least some damage, to be honest, but was pleasantly surprised. I would absolutely be happy to refer GBM to anyone. more

I moved with the bufalo guys last week and everything went pretty well. Everyone from this company is extremely nice and helpful and really do make an effort to make customers happy, which I didn't expect from any moving company. I'm not sure if the move could've been done faster because it did take almost a full day, but the workers were very professional and seemed to know what they were doing. Their rates were pretty low, so I was satisfied. If you are looking for a good company that will work with you and is concerned about keeping their customers happy, Green Buffalo Moving is the way to go. more

Everything about Green Buffalo Moving's service was excellent from start to finsh. Their salesmen are very well informed on the moving industry and were really able to help me understand what my scenario was. They explained all the charges and were very reasonable. The movers themselves were young, strong, and friendly guys who worked extremely hard. I bought them lunch and tipped them well because they sure did deserve it. I'm a fan of this company after using them and would recommend them to everyone! Pros: great management and customer service, nice to talk to more

I called to reserve a truck a month in advance to secure the day and time (early morning) I wanted. The reservations people are really friendly and professional. Unfortunately my truck broke down on the way to my apartment the day of the move and of course I was frustrated and annoyed that this moving company had no contingency plan. They did manage to squeeze me in to a 3pm slot however the movers didn't show up till 5pm. The 2 movers I had were very unprofessional, dragging their feet, chatting in the truck, SLOW. Even though GPS was in the truck it took the movers 1 hour to drive 5 miles from my apartment to the new one. In the end it took 7 hours to move a 2 bedroom apartment. I was extremely unhappy with the service and to top it off I was over charged by nearly $250. The reason I'm rating this company a 3 and not a 1 is bc when I called the company the next day to get a refund the guy I spoke with was very responsive and reviewed the paperwork and realized I was in fact overcharged and a refund was in order. I will check in a few days to make sure the refund went through. Pros: Relatively cheap labor by the hour Cons: Potentially unethical, unprofessional movers more

Green Buffalo Moving quoted me an awesome flat fee for my 140 mile move. They have dispatched locations throughout California so you really cant beat their rates and service on longdistance moves. The delivery was done the next day and there were no extra charges. more

I was only moving a few items up to San Fran from San Diego. These guys gave me a sweet rate because I was flexible with the delivery date and everything went nice and smooth. No complaints. more

To be professional in any business, there is a certain competence and consistency you need to maintain as a company. Green Buffalo Moving certainly displayed both when relocating me locally within Huntington Beach. Their sales staff was extremely articulate and friendly, their contracts were very straightforward, and their movers were fantastic with angles and awkward items in narrow hallways. Their prices were very reasonable, and they made me aware of all of them. I appreciate the business. more

THEY HAD 2 GUYS SHOW WHO WERE BOTH 90LBS WET. I HAD TO HELP MOVE. THEY DROPPED MY COUCH & DROPPED MY BED ON THE PAVEMENT. ENDED UP LOSING A SCREW FROM THE BED WHICH I HAD TO GO FIND TO 3 DIFFERENT HARDWARE STORES TO FIND THIS SPECIFIC ALLEN SCREW. PLUS THEY SAID IF THEY GET A PARKING TICKET I HAVE TO PAY IT. WHICH THANK GOODNESS THEY NEVER GOT A TICKET. THEY WANTED TO CHARGE ME $10-15 PER ITEM TO WRAP. I SAID ""FINE IS IT $10 OR $15? WHICH ONE?"" I LATER FOUND OUT THAT THEY GET 20% FOR EVERYTHING THEY CHARGE. THE OWNERS SEEMED NICE ENOUGH AND PROFESSIONAL, BUT THE HELP WAS LESS THAN HELPFUL IN MY MOVE. THEY SHOULD RENAME THEIR COMPANY: ""GREEN BUFFALO CRAPPED ON MY STUFF MOVING"". Pros: CHEAP Cons: GET WHAT YOU PAY FOR more

Green Buffalo Moving did everything right and we didn't end up paying much over what we expected. Their workers were awesome thanks more

Im sure I was just like everyone else when I was skeptical about hiring any moving company. I decided to go with Green Buffalo after reading all of the positive feedback about them and am happy to say that I wasnt disappointed. Green Buffalo Moving doesnt try to take any extra money from you, and their workers are great and handle furniture carefully. Give them a shot if you want to move you wont be disappointed more

This was my second time using Green Buffalo and they were just as great as they were in August of last year. Nick and Art are great movers and have a killer sense of humor. None of my things were broken, and I never had to pay more then what was estimated to me. One of the best parts of this company is the fact that they include packing services and supplies within their rates, as well as everything else you need like assembling big items and all the gas. The next time I will have to move, I know exactly who I'm going to more

This small new company is definitely on it's way to becoming something much larger. Im very impressed with the way they spoke and handled their business. In contrast to what is thought of moving companies, these guys are pleasantly intelligent and very honest. I gambled on them (after all, they are not as well known as a lot of the huge Los Angeles moving companies) with my 3 bedroom interstate move to Utah and was not disappointed. Great service.. well worth the price. more