This company deserves no stars and should be reported to the better business bureau. I spoke to someone named Alex and he assured me that there would be adequate movers, blankets bubble wrap etc to move my condo from Tustin to a townhouse in Orange. I informed him that it was a two floor split level we would be moving to and he said no problem. I also told him that I need to book the elevator at my condo so to be sure to be there by the right time as it is a Friday and there might be traffic. We discussed everything....or so I thought and I was literally patting myself on the back for finding a mover that might actually be reliable and trustworthy.
Oh, I have to note that I had just moved into this place 2 years earlier and had REALLY professional movers, strong and trustworthy and didnt have any hidden costs. They blanket wrapped my furniture and did not require me to move any of my clothes out of the dressers.
Back to the crappy guys....
They arrived late and tired and complained when I asked them to take off there shoes in my condo. They only had 7 blankets to wrap furniture and wrapped none of it while taking it down the elevator. They also didnt have the floor coverings to protect the NEW carpet from dirt!!!
Long story but basically they couldn't fit all my stuff in the truck they brought. Most of my bedroom furniture is damaged and when they arrived at my townhouse they wouldnt unload my furniture until I gave them $80 more for having to go up stairs in a townhouse....this was totally discussed ahead of time!!!!!
Anyways, just dont book them at all!!!!!
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