Fairfield Shell

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5200 Providence Rd
Virginia Beach, VA 23464

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(757) 495-0882
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Fairfield Shell - Virginia Beach, VA
Reviews
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( 1 )
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Best

The reviews titled ""dangerous Place"" and ""losers"" were both posted by former employees. It is unforunate the former employees feel it necessary to attempt to mis-lead custome...

Worst

Station is fairly clean, used to be cleaner. Has gone a little downhill. Cashiers are not friendly most of the time. Prices at this station are usually higher than other stations ...

MIS-LEADING REVIEWS 8/20/2010

The reviews titled ""dangerous Place"" and ""losers"" were both posted by former employees. It is unforunate the former employees feel it necessary to attempt to mis-lead customers instead of just moving on with their lives. \r While we are certainly not perfect and sometimes things happen, it is Fairfield Shell's goal to provide Honest, Competitve Auto Repair. We strive to give the best customer service possible everyday, every customer! \r If you have questions or what to get move information please call me @ 495-0882. Casey more
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auto repair 7/4/2010

good repairs on cars Cons: management more
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Excellent and Honest 5/21/2009

I have been taking my car to Ian for over 10 years. He has always been very honest and trustworthy. If anyone should write a negative review it must be out of spite or a personal vendetta. I wouldn't and will never take my car anywhere else to be serviced. If my car needs anything he will recommend it but will also tell me that I don't need things right away and that I can wait to have them taken care of down the road. I have recommended a lot of people to Ian's business and they still continue to go there. I will also make sure that they post a honest review as I'm quite sure and confident that they feel the same. Great job Ian and also to the outstanding team that work with you. Pros: Best car service more
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Owner Is Rude 12/11/2008

Ian the owner is rude and not reliable. We were treated like second class citzen when we tried to explain the problem with our car. He told us he would have one of his men look at it when they had the time. We have only the one car and really need it for our everyday getting around. We rely on it to get back and forth to doctor visits. I know our car does not look like it is worth alot or maybe someone more important was waiting to have their car repaired, I don't know. I do know we will not be going back to this station. \r Maybe needs to go into another line of work. Customer service is what it is all about. Pros: Clean Station more
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