Emc Collision & Body Shop

I thought EMC Collision was very professional and very attentive. Victor, my contact at EMC, was very friendly and interested in my goals to get my car fixed and looking good. In addition to that, when there were a few hang ups in the repairs, which resulted in a minor delay in the process, he kept me well informed and up to date in a timely manner. The process overall went pretty smoothly. My car came out looking better than before. I would have no problems returning to them for repeat business; this is my second time using them. more

I am probably one of EMC Collision's top 5 customers in terms of the sheer volume of repairs. Back in 2003 I had some damage on the Infiniti car I had just purchases. It wasn't much but I wanted to get it repaired. I was so busy that I could not shop around, and I fell into their good hands. They were in the area I lived, and they looked like the cleanest, largest, and most professional shop. I was very pleased with the color matching. A a couple of years later I sold that car and got a Nissan Z convertible. I got in a minor fender bender, and EMC went above and beyond for me. What sets them apart is their perfectionism and attention to detail. I didn't feel compulsive if I asked for some over spray in an area that people can't usually see. In any other place they would have given me a hard time, but at EMC they were actually apologetic that they hadn't done it yet. They really see things my way. They really fix things the right way, so after those two experiences I was sold. There was a time period of 5 years when I had no issues, and then I got my BMW. I have had a series of issues with it, and from the smallest to the largest they took care of it. Every time, no matter how small, they give a full detail to the car. The finish is so smooth, slippery and perfect that the only way to describe it is like butter. They are really good to me and are extremely pleasant and professional. They are topnotch. more

EMC collision will not take responsibility of stuff which they break, they will have you pay for something which you dont need - they have tried to cheat me. \r At first they will come out as very professional but dont get fooled by that. \r Very poor workmanship, they even scrached up certain places on my car. \r Very expensive and they try to sell it by saying their quality is better than the crowd, however it does not hold true with my experience. \r Management is rude if you go with complains or express dissatisfaction about their work. \r Beware!!!!!They get lots of German cars but most are dealer cars. By looking at those cars dont be under the impression that you have come to a premium shop, its not. \r Cons: Service, Quality, people, management, expensive more