Elmer's One Hour Air Conditioning

Wow, I have several rental properties, I've lived here my entire life and last year I used On Time Elmer for the first time. In February they installed a new unit into one of my rentals and my new tenant were having some trouble with air conditioning. I called On Time Elmer and they came right out and took a look at the unit, fixed it and didn't charge me for anything. They said it was a simple fix and they appreciated my business. That's a great concept, they will keep growing with their great ethics I hope and I'll keep spreading the word about this company name!! From phone call to the actual service, these guys are the best! more

Expert Techs are not experts and they are not techs. I purchased two new systems two and a half years ago. Everything they installed fell apart: ductwork, plenums, fan motor, defrost board, fan blade, thermostat, and they have not made this junk work. All under warranty, but I have begun fixing things myself because Elmer's company is INCAPABLE. They make things worse.\r I am writing this review to tell anybody...STAY AWAY!!\r I see that Elmer responds to these hoping to save his doomed reputation. He won't return my calls, texts, faxes, or letters so perhaps he will respond to this, "professionally". Nothing else has ever been handled professionally, despite his comments on this forum.\r I agree with others: phone harassment for tune ups (" they are in your area"), incapable "techs", poor service, late for all emergency calls, non responsive owner, no "tech" ever lasts at the company. Trust me I have seen over twenty different techs and none of them are capable of fixing the monstrosity more