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Earnhardt Genesis of North Scottsdale

4.8
131 reviews
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id: 31022636
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8445 E Frank Lloyd Wright Blvd Unit 2
Scottsdale, AZ 85260

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(480) 368-6789
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Reviews
( 120 )
( 5 )
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( 1 )
( 5 )

Best

This was my 2nd experience with this dealership. Mike Southern consistently exceeds all expectations when it comes to customer service. He actually listens to what I have to say...

Worst

I recently had a blowout and came to Earnhardt because I drive a 2012 Hyundai and the AAA guy told me the tire looked defective. Your guy said "road hazard". Charged me nearly $2...

Friendly and Professional 10/18/2013

Every transaction We have had with Earnhardt Hyundai employes has been conducted in a professional and friendly manner. The quality of the service work is well about most service and repait shops (very high quality). more
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Terrible experience 10/18/2013

The whole thing was a bad experience! From the rudeness of the service people to not calling or accepting the warranty company payment to not explaining the charges. Mike and Norm are horrible and I would not go back because of the two of them alone! more
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Friendly and knowledgeable technicians. 10/17/2013

Completely satisfied with the work done. Very professional. more
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Service 10/11/2013

Norm was very good and contacted me to keep me updated. more
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Top Notch Service 10/11/2013

Car was in for a week for difficult work. Got a call every day from Service Manager Mike Southern with updates. Great service! more
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Service 10/8/2013

Good service by the team more
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Excellent 10/8/2013

I have dealt with many dealers. This is by far the best. more
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Great staff & customer service. 10/7/2013

Always helpful and attentive. Very clean and friendly facility. more
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Courteous, professional on time service. 10/7/2013

My 2011 Equus is running just like the day i got it 32 months ago. The service has been seemless, flawlessand effective. more
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Excellent service 10/6/2013

Always found service advisors courteous and helpful. All work done in good order. more
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great service dept. and service staff 10/5/2013

Will definitely return to this dealership for all service needs and future car purchases more
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Hyundai Sonata Repaired Quickly 9/30/2013

Brought car in because it wouldn't start without jumping the battery. Needed the starter-- not the battery-- repaired. Everyone was friendly and professional. Even though the garage had a full schedule, the repair was done that afternoon. While it was being repaired, I took advantage of the free shuttle to take me home. After only 2 hours my car was ready to go. I was happy with how well and quickly everything was done. more
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This Service Dept. makes it easy! 9/30/2013

I think this dealership is great! Although I can only speak from a service standpoint, I can't sing the praises of Mike and his staff enough. Appts are convenient, work done right the first time, vehicle is ready when they say, and I'm always treated respectfully. I can personally say from all my experiences there, everyone I've dealt with seems to go out of their way to accommodate me....always. more
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oil change 9/29/2013

Wonderful service, clean and everyone was very polite more
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Excellent Service 9/25/2013

The service department at Earnhardt's Hyundai North Scottsdale has taken excellent care of my '13 Veloster and me and I would highly recommend them to anyone. more
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Unhappy with Earnhardt 9/16/2013

I recently had a blowout and came to Earnhardt because I drive a 2012 Hyundai and the AAA guy told me the tire looked defective. Your guy said "road hazard". Charged me nearly $200.00 for a new tire. I am a 72 year old woman. I trusted him, but when I called my son in law he told me to take a picture of the tire. I did, and other men including the people at Discount tire said the tire looks defective in the pictures. Too late for me I guess, but would I recommend Earnhardt? NO. It also took almost two hours to get the tire changed. I have written to Hyundai,,,,,,,,this is my third new car Hyundai purchase. I love Hyundai. First time I have ever been dissatisfied with my service . Joan benton more
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Outstanding 9/4/2013

Performed additional repairs at no charge, or waived small charges I was willing to pay more
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there friendlyness 9/4/2013

they are the best more
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5 Star Sales, Parts & Service Departments here! 9/2/2013

I have had only great experiences with Sean in Sales, Doug in Parts & Mike in Service ever since I bought my new Hyundai here! :-)) more
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