My 11 year old daughter and I wanted to visit this shop as a destination. They were offering chocolate tea tasting, and being the chockoholics that we are, we decided to go to Seattle, pay $10 to park, and see what this chocolate tea was all about.
The staff acted like we weren't even there. When we asked to sample the teas being offered at a crowded back table, we were given a bewildered look, then made to feel more than a little unwelcomed at first. Awkward, awkward. I was embarrassed for the staff, and probably should have left then.
But I didn't want to ruin our entire evening, so we ordered mini cupcakes, truffles, and gellato. We got thirsty, and asked for glasses of water. we were sent to the back counter to receive our water, and after another uncomfortable period of being ignored, we were informed that they have NO tap water available, only bottled water! The manager explained that Seattle water is VERY bad, and was unfit for human consumption, so we must buy a plastic bottle if we were thirsty.
WTF??? I do not buy plastic bottles anymore. Period. And if Seattle water has suddenly become un-fit for human consumption, wouldn't this be front page news???
Or is this just a cheap-skate trying to squeeze an extra 50 cents out of customers? LOL! You decide.
We will NOT go back, we will go to the source of the chocolates they sell. O chocolate on mercer Island = free parking RIGHT in front, and an amazing staff; or Theo chocolate in Fremont; or any Godiva store.
Pros: Cute gellato guy who was the only good help there
Cons: Rude unhelpful staff, water un-fit to drink (their own words
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