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Charles England Plumbing And Heating

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27 Commerce Boulevard, Suite 2
West Grove, PA 19390

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(610) 932-7700
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Charles England Plumbing And Heating - West Grove, PA
Charles England Plumbing And Heating - West Grove, PA
Charles England Plumbing And Heating - West Grove, PA
Charles England Plumbing And Heating - West Grove, PA
Charles England Plumbing And Heating - West Grove, PA
Reviews
( 73 )
( 13 )
( 2 )
( 0 )
( 2 )

Best

Worst

The man from Ben Franklin left a huge mess in our basment and constantly complained about the work he needed to do. The line was not cleared. I called another service provider for...

Extremely Happy 8/2/2011

Our well pump went caput and BF was out and installed a new pump SAME day! Fast, professional and friendly...highly recommend. more

So quick! 8/2/2011

I called Ben Franklin of Chester County the operator took all my info and asked a few questions then connected me with the plumber. He was at my house within 2 hours of my phone call! I will recommend Charles to everyone! more

Very courteous and worked clean. 7/25/2011

Only issue was the supply warehouse was closed when he went to get the part. Had to leave and stay elsewhere due to plumbing needed to stay turned off. more

Dishwasher Installation 6/29/2011

We were very pleased with the work provided by Ben Franklin Plumbing. Mr. Charlie England was a great source of support to us as we were dealing with a variety of needs from a first time ever flood. He managed to schedule us the day we called. Andrew, the plumber assigned, arrived on time and I would imagine more than ready to end his day. He was however professional, polite and completed the installation in a timely manner. The follow-up call was a welcome chance to share our gratitude. all in all we were very pleased witht the experience. more

see below 6/22/2011

The service was on time and the staff were pleasant. However, the cost of the repairs were only $146 less than to replace and install my entire water heater. All I needed was a pressure release. I feel I was talked into more repairs than I needed and taken advantage of. I would not recommend. more

Very professional 6/22/2011

flexable and quick. Very professional and clean more

excellent service, friendly effectient and on time 6/17/2011

We always use service magic and have never been disappointed. This year we got our cleaning service, had a refrig repaired and concrete installed. We also used Ben Franklin to clean out our main drain. They were EXCELLENT. more

Excellent service - prompt, courteous, knowledgeable 6/17/2011

My first experience with BF was great. They came quickly, diagnosed my problem quickly, scheduled time to fix the problem quickly, called when they said they'd call, and came when they said they would come. Problem appears to be fixed. Great service! more

Good Installation, Good people! 6/5/2011

Hot water heater installed per scheduled date. Reasonable pricing. more

Excellent service, very polite, courteous, and hard-working help. 5/25/2011

I very much appreciated the personal attention of Mr. Charles England, as he reviewed my requirements and documented them. Andrew Yarnall was the tech who worked on the job. He is extremely competent, very polite, and very hard-working. I wish that every company was staffed with people like Mr. Yarnall. Highly recommend this organization. more

Prompt, professional and reasonably priced. 5/22/2011

Very pleased with the expertise and professionalism of the Ben Franklin team. We did have a minor misunderstanding on what was originally promised regarding a gas line that we were running to our stove top, but Ben Franklin quickly made it right. Kudos to them. more

Main drain clogged by tree roots 5/19/2011

The man from Ben Franklin left a huge mess in our basment and constantly complained about the work he needed to do. The line was not cleared. I called another service provider for a quote for the work and he did the job cleared the tree roots out and claned up after himself for $200.00 less than Ben Franklin!!! more


. 5/13/2011

The technician, Andrew Yarnell did a nice job doing the flush and drain of my water heater, though right before he left he & I both heard a pinging noise still coming from within the unit. He told me if we still hear the noise next week, I should call them and let them know. I just wanted this to be documented. Thank you, Mrs. Miller more

Outstanding 5/9/2011

Andrew was professional and well as informative. I will use Ben Franklin for all my plumbing needs. Thank You more

Extremely prompt response and follow up. Andrew even called when he was leaving his previous job to let us know when he would be here. 5/6/2011

Andrew was very professional and did a great job replacing our kitchen faucet. He also asked if there were any other plumbing issues. He did check a few things while he was here, which I very much appreciated. Thanks for a job well done. more


Very good, prompt work. Somewhat costly. 4/30/2011

The technician arrived on time, assessed the problem rapidly, Obtained the required parts and did the work well. I have no complaints about the service call or the work done. The technician was courteous and professional, although the published pricing for speific jobs seems high. more

Great job. Very professional, polite, friendly, and competent! 3/31/2011

Great job. Very professional, polite, friendly, and competent! Would use again and recommend. more

Excellent 3/28/2011

Replaced my Hot Water tank in 4 hours. Andrew the installer was polite courteous and proffesional. Great Job. more
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  • Hours: M-Su 24hr
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