Canyon Auto Repair and Collision

Do NOT use Canyon Auto. I received a quote that a valve gasket replacement would take 5 hours, prepaid for the parts 2 weeks in advance, and scheduled an appointment for 8:45am on a Wednesday. My fiancee took the car in at 8:30am, and at around 5pm, almost 9 hours after they got the car, they called her to tell her that they ordered the wrong part and that they had to keep it overnight. They didn't even open the package and look at the part until almost 5pm... They then gave me a loaner car that was a joke. There was no key included for the trunk, the AC didn't work properly, the drivers seatbelt stuck, none of the door locks worked, the car was on EMPTY when I got it, and they wouldn't even cover the gas for the inconvenience; let alone the fact that the car almost ran out of gas going to the gas station 5 blocks away... My 5 hour quote turned into an overnight nightmare after I was assured it wouldn't. "The door locks don't work, but at least it [the loaner car] runs good." - Jerry Had the mechanic done his job correctly and opened the replacement gasket when I got there, they could have rescheduled. Especially since they knew it was my only transportation and knew I had two small children. Frankly speaking, I would not -under any circumstances- wish this experience on anyone; even someone I hated. Again, do not use Canyon Auto. Sure they are friendly at first glance, but I have seen much shoddier businesses try a little harder to take care of the customer when they screw up; and you can bet that I am more than a little irritated that when my fiancee questioned them on their ability to run a business, Jerry told her "Do you even know anything about mechanics?". My fiancee comes from a family of mechanics and would have done the work herself if we only had an engine lift. more

I'm one of those guys that put things off. Well I recently got my tax return and decided take care of some things needed on my truck. I have been driving it with this horrendous noise for quite some time and needed to have it diagnosed and fixed. So I took my truck into the shop on pacific hwy. With no appointment they provided customer service that exceeded my expectations. The staff quickly and acurately diagnosised my truck and I requested to have my 90,000 mile maintence service done all at once. Being that I was a drop in with no appointment and this was my day off I really wanted the car stuff to be taken care off. The staff doubled up and had two technicians working on my rig and it was finished in a few hours! I was very impressed and totally trust them with my vehicles. The prices are reasonable and the work is very high quality. more

I am so happy with the way my car looks and runs...I hardly recognize it as the car I used to drive. The repair and body work are unbelievable. And the extra attention to detailing made all the difference.? more

I've been bringing my car to Canyon Auto Repair and Collision for years with fantastic outcomes and quality results at a fair market price they're very passionate about their work. My car has never looked so shiny I didn't want to replace it. Thanks for saving me thousands from the alternative of buying a new car. Many strangers ask me if I just bought new car I giggle no, I just got it detailed - sure feels like new again! I couldn't be happier thanks for all your explaining putting my mind at ease about your services, my expectations where surpassed it was well worth the cost. I will gladly do your maintenance to save money. more

I don't know much about cars and even less about transmissions. My car would only go in reverse. I called a number of repair centers and no one would give me a quote. I called Canyon Auto Repair and Collision and they gave me a quote. Not only did I get a quote, the Manager took 15 minutes and explained what the evaluation process was and what repairs might me needed after the evaluation. The reason I went to Canyon Auto Repair and Collision is they listened to me and answered my questions.? more

I had a very hard time trying to find a auto glass shop to repair my windshield at a reasonable cost and after several unsuccessful attempts I found Canyon Auto Repair. The shop was close to home not to mention, great services and relatively cheap prices....love them!!!? more

The crew at Canyon Auto Repair was great! They were understanding, took the time to pay attention to detail and had great initiative! They were very friendly, they had a family atmosphere that was very comfortable and easy going. Very respectful and polite service! In addition they were fast and did a great job on my car, their pricing was great! Bring your car to these guys ! I would recommend them to anyone and everyone great shop!? more

As a consumer, there are many times I am disappointed in a local business when it comes to customer service. Well this is NOT the case with Canyon Auto Repair. Here are the things they did right! 1. Fixed my car - perfectly 2. Every employee I had contact with was very friendly and genuine. 3. They completed the work - on time - when they said the car would be ready - it was. 4. They went the extra mile to fix a little door thing that wasn't a part of the original job. 5. They made the transaction as smooth as they possible could with my insurance and deductible. 6. They are family owned and REALLY care about their customers. Thanks to the whole gang at Canyon Auto Repair! I confidently recommend Canyon Auto Repairto everyone who needs body work. more

Very good overall impression. Friendly customer service agents, well organized. Shuttle service very helpful. Modern and clean service facility. Great job - keep it up and we will continue to come to Canyon Auto Repair and Collision. more

I just had Canyon Auto Repair do some brake work for my car. They were clean and efficient. They also made some suggestions on other small repairs which they did the same day. Pricing was reasonable, I would highly recommend them to anyone.?? more

I've been bringing my car to Canyon Auto Repair for years with fantastic outcomes and quality results at a fair market price they're very passionate about their work. My car has never looked so shiny I didn't want to replace it. Thanks for saving me thousands from the alternative of buying a new car. Many strangers ask me if I just bought new car I giggle no, I just got it detailed - sure feels like new again! I couldn't be happier thanks for all your explaining putting my mind at ease about your services, my expectations where surpassed it was well worth the cost. I will gladly do your maintenance to save money. more

I don't know much about cars and even less about transmissions. My car would only go in reverse. I called a number of repair centers and no one would give me a quote. I called Canyon Auto Repair and they gave me a quote. Not only did I get a quote, the Manager took 15 minutes and explained what the evaluation process was and what repairs might me needed after the evaluation. The reason I went to Canyon Auto Repair is they listened to me and answered my questions.? more

The crew at Canyon Auto Repair was great! They were understanding, took the time to pay attention to detail and had great initiative! They were very friendly, they had a family atmosphere that was very comfortable and easy going. Very respectful and polite service! In addition they were fast and did a great job on my car, their pricing was great! Bring your car to these guys ! I would recommend them to anyone and everyone great shop!? more

1. As a consumer, there are many times I am disappointed in a local business when it comes to customer service. Well this is NOT the case with Canyon Auto Repair. Here are the things they did right! 1. Fixed my car - perfectly 2. Every employee I had contact with was very friendly and genuine. 3. They completed the work - on time - when they said the car would be ready - it was. 4. They went the extra mile to fix a little door thing that wasn't a part of the original job. 5. They made the transaction as smooth as they possible could with my insurance and deductible. 6. They are family owned and REALLY care about their customers. Thanks to the whole gang at Canyon Auto Repair! I confidently recommend Canyon Auto Repairto everyone who needs body work. more

Very good overall impression. Friendly customer service agents, well organized. Shuttle service very helpful. Modern and clean service facility. Great job - keep it up and we will continue to come to Canyon Auto Repair.? more

I just had Canyon Auto Repair and Collision do some brake work for my car. They were clean and efficient. They also made some suggestions on other small repairs which they did the same day. Pricing was reasonable, I would highly recommend them to anyone.?? more

Canyon Auto Repair and Collision 11643 SW Pacific Hwy Tigard, OR 97223 (503) 597-5000? http://www.canyonautorepairandcollision.com/ Canyon Auto Repair and Collision We fix it right the first time! Auto Body, Auto Repair, Auto Maintenance, Auto Body Painting, Auto Body Shop (503) 597-5000? more