For years, C & O has been the tourist trap that locals can't help but love. Italian singing in the garden patio, glorious toasts of cheap wine, decent food made delicious by the setting. Not having been since before the holidays, I looked forward to an enjoyable night at the ol' C & O. The day ran long, however, so we settled for a take-out order. I phoned in the order and, immediately after hanging up the phone from placing the order, realized I had ordered the wrong entree and phoned back to correct my order. Imagine my surprise when after being placed on hold by a rather abrupt waitress a manager, Flavio I believe his name is, picked up the phone and started yelling - literally - at me for attempting to change my order. I explained that I had just placed the order less than a minute before calling back, to which he yelled ""It was THREE minutes ago."" Despite my explanation that I had been on hold for 2 minutes, he continued yelling that I should nevertheless take the order and eat it the next day if I did not want it tonight. At that point, I canceled my order, to which he responded with increased rage and fumbling expletives. Whether this man is the owner or manager, I do not know, but I do know that I will never visit this restaurant again as long as he is there, despite more than 10 years of patronage.
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