Burien Chevrolet

id: 28320514
marker

14400 1st Ave S
Seattle, WA 98168

marker
(206) 243-5800
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Reviews
( 286 )
( 38 )
( 7 )
( 5 )
( 5 )

Best

Aaron Wilmot was very friendly and not pushy at all. After shopping around at 4 other dealerships who were giving me ridiculous offers and laughing at my budget Aaron at Burien C...

Worst

the services offered us not the all week, but the staff doesn't say anything about the service are not saav

Theron Whitby 7/17/2013

I trust Theron Whitby to make sure I get the service I need at the right price.I come to Burien Chevrolet because Theron Whitby is tthere. more


GREAT CUSTOMER SERVICE 7/16/2013

OIL CHANGE, TIRE ROTATION WAS DONE QUICKLY AND VERY SATISFIED WITH THE SERVICE. more

Great salesman, but frustrating experience with a disorganized dealership. 7/13/2013

Our experience with our salesman Jamal was fantastic. He was a great guy and was perfect to work with. He was organized, informative, and extremely helpful. Unfortunately Jamal isn't running Burien Chevrolet. I had a pre-aproved loan from my credit union. Burien Chevrolet is part of the CUDL network making the purchasing process with many credit unions "quick and easy". We reached an agreement on the price with Jamal, filled out preliminary paperwork, we were even handed the keys and our car was taken out for last minute detailing. Then we were told we had to wait to see the financing person to finish the purchase process and our wonderful experience turned horribly wrong. The financing person was busy with another customer and we would be next. We sat in the middle of the waiting room for more than an hour and a half for our turn to see the financing person. It was ridiculous. There were at least a dozen other people around the dealership but apparently only one person could actually take our money. When we finally got our turn with the finance person it only took a little over 20 minutes for her to complete our purchase, as we were prepared. We thought about walking out many times. If we weren't getting such a good price on the car and worried someone else would get it, as well as the fact we were an hour drive from home so coming back would be a huge hassle, we likely would have left. The sales manager stopped in to apologize about a half way through our wait. His apology was a slick salesman's polished speech and hit us as far from genuine. He gave us excuses about how irregular business is and you never know when 3 or 4 people are going to show up to buy a car at the same time. If it takes two hours when two people are present on a Thursday afternoon it's amazing they are still in business. I would hate to imagine what it's like on Saturday when there actually is a rush. If he really was so sorry he could have found a way to get someone else to take our money. I would recommend Jamal as a salesman to anyone however, I would be extremely hesitant to recommend anyone shop Burien Chevrolet. If you must shop Burien Chevrolet, bring a good book, plan to spend the night and don't go hungry. more

Service 7/10/2013

Had the 15000 mile check up and they had me in and out in no time. Oil change, Tires rotated, Diagnostics and a wash. Great Job more

recent service 7/10/2013

nothing additional to add more

Super Helpful 7/6/2013

I bought a car in January and had such a great experience that when my car was totalled and was getting a replacement I didn't think of any other dealer. They were super helpful through the complicated replacement process and helped me get a comparable replacement. Thanks Jamal and Lloyd. more

the people in the service department 7/6/2013

Always try to get the service done correctly and on time. I usually get out early and started either prior to my appointment time or at least by appointment time. more

fast accurate service 7/4/2013

Took my Equinox in at the appointed time and it was ready when i was told it would be. Good job. more



Awesome people 7/3/2013

Love the people. They will do everything in their power to help when you need it. You can really tell they care. more

Patient, friendly and great price. 7/2/2013

4 mo's of shopping around and never pressured me and when I finally pulled the trigger I was able to get one of the best prices anywhere in Puget Sound on a Volt. more

great staff 6/30/2013

service was done as advertised more

I would rate 2 stars 6/29/2013

My 2011 3500 HD Dually had the LOF. Got truck drove 250 miles exhaust fluid light came on. Low on fluid. Had to stop in Pendleton Or and buy and fill with 3 gallons DEK fluid. Called service and advise Don in service. Advised him of the issue. He will advise service team. more

great Staff 6/29/2013

thanks for a job well done! more

Friendly, Fast Service 6/28/2013

The people at Chevrolet were very nice and made my car look nice after an oil change. I would go back. more

fender flares 6/27/2013

I had fender flares installed. They did a great job and fast and friendly more

Exceptional service. 6/27/2013

The service staff makes you feel like a person not another problem of the day. more

OUTSTANDING SERVICE 6/27/2013

GREAT SERVICE AND QUICK AND CORRECT REPAIRS more
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