A Better You Salon & Day Spa

Awful!! I took my daughter here for an eyebrow waxing, mini makeover, & mini mani...The eyebrow waxing was great, however, if u pay over 160.00 for this I know u expect more than ur hair curled, eye shadow put on, & 2 coats of nail polish w/out clear. Before I even left my hair fell and my polish was chipped. It was awful!! more

I happen to discover A Better You Day Spa last year when they were featured through Living Social. I visited their website (FYI - you can sign up through their website and they will send you an email every day of 1/2 off specials!!!) and thought I'd check it out. 6 visits and 6 months later, I can honestly say that every single employee at A Better You Day Spa has always been extremely courteous to me. The front staff has a very soft greeting and gracious smile for you when you enter, which always helped me to release any anxieties I had been carrying throughout the day. I always made appointments with Rachel for facials and have never incurred any problems. She is punctual and SO GOOD at her job! :) When I would come in for my appointment, I would always be asked by the front desk if I wanted anything to drink. They always led me to where the waiting area was, even though I could of easily found it, and always asked if I was sure they couldn't bring me anything to drink while I waited. As I waited, any employee that would walk by would ask how I was doing and sometimes some of the employees would ask if I needed anything. A Better You Day Spa is a wonderful, pleasant, and relaxing environment. I have highly recommended it to my friends and I highly recommend it to you! more

I booked an appointment for a microderm facial last week and absolutely loved it. I travel for work and frequent spas often to detox my skin. This one blew me away and was by far the best I have experienced. The lady massaged my feet and hands along with shoulders, face...it was so relaxing. Loved the products that were used, not sure which line but I will be calling to find out. Its not the most upscale spa I've been too, looks wise, but defintely beats everyone else on the service end. I hope work brings me back to Chattanooga because I would love to try other services at this place. Thanks so much for the wonderful experience. more

User Rating: 5 out of 5 stars more

My experience with the establishment has been nothing short of professional and relaxing. I booked a massage last week after a friend told me about their 50% off daily last minute appointments. Its a fantastic treat, especially for a singl mom like myself that can't afford to pamper themselves very often. Ellen did my massage and it was incredible. She started out with a consultation and asked me about any problem areas that needed extra concentration. I am in the service industry so my job is very repetitive and needless to say does a number on my neck and shoulders. Once Ellen had me change into a robe and go in the room, she applied hot packs to my shoulders to help start releasing the muscles. Let me just say that not only does she use great pressure but once she feels a tight muscle, she really takes her time and works it out. I was a little sore the next day(she told me I would be). But the difference has been incredible. This past week my neck and shoulders have felt so much better. And I also have to say this as well, Leah at the front desk is probably one of the sweetest people I have ever met...extremely professional and made me feel welcome and important instantly. For every mom or single mom that needs a break from reality and a place you can relax, visit this day spa. I know I will be back many times. They also have a childrens day spa as well that I plan to take my daughter too sometime. Thanks ladies!!!!! more

My boss surprised me with an afternoon of pampering at A Better You. It was such a relaxing day. I started off with an ABU signature facial. They have their own skin care line called Elocin which I absolutely love. The Citrus Enzyme Cleanser made my face look so fresh and radiant. The Orange Green Tea Microderm scrub is very fine and it gently but effectively buffed away the congestion in my skin. I couldn’t believe how smooth my skin felt. I wasn’t even concerned that I went to the store afterwards without any makeup because my skin looked so good! All the products feel and smell wonderful. I was able to purchase a starter kit so I could keep my radiant look. I truly believe this is the best skin care I have ever used from store brand, department store, Informerical products etc. Next I had a body scrub and massage. I about fell asleep on the table and my skin felt so silky afterwards. Then I finished my spa day with a spa pedicure. All the girls were so nice and friendly. I hope my boss pampers me again…..real soon. more

This past Mother's Day my three wonderful children saved their hard earned money and decided to purchase me a $50.00 gift card for A Better You Day Spa located in Chatanooga TN. They were so excited when presenting me this gift with the notion that I would get some much deserved pampering. I thought this was such a great gift and was impressed with the notion that my children had gifted me with something so thoughtful. My children paid cash for the $50.00 gift card. After looking forward to being pampered a bit for three weeks, I called A Better You Day Spa and booked an appointment. They were offering an internet special on Facebook and I mentioned this when booking my appointment. Approximatly one hour before my appointment the manager from A Better You Day Spa called be back and told me that I could not use my gift card with any spa specials. I was dumfounded to say the least because I have never heard of any buisness or company treating a gift card as anything other than cash. If I were to pay for the spa special with cash, check, or credit card that would have been fine. However to my dismay the gift card that my children paid cash for was not considered money according to the manager. Needless to say I was upset and tried to explain my posistion to the manger on the phone that the only difference in me paying with cash for my spa services and paying with a gift card is that for three weeks the spa was earning interest on my children's money. The offer posted on Facebook did not note any restrictions, nor were there any restrictions noted on my gift card. The manager refused to make it right and I canceled my appointment. I have attemepted to call and speak to the owner of A Better You Day Spa but according to the ladies that answer the telephone they do not know who the manager or owner is. I have left multiple messages for the managment and they refuse to return my phone calls. I have been left angry and stressed by this whole situation, not exactly the way you should feel about a SPA! Cons: Terrible Customer Service more

This past Mother's Day my three wonderful children saved their hard earned money and decided to purchase me a $50.00 gift card for A Better You Day Spa located in Chatanooga TN. They were so excited when presenting me this gift with the notion that I would get some much deserved pampering. I thought this was such a great gift and was impressed with the notion that my children had gifted me with something so thoughtful. My children paid cash for the $50.00 gift card. After looking forward to being pampered a bit for three weeks, I called A Better You Day Spa and booked an appointment. They were offering an internet special on Facebook and I mentioned this when booking my appointment. Approximatly one hour before my appointment the manager from A Better You Day Spa called be back and told me that I could not use my gift card with any spa specials. I was dumfounded to say the least because I have never heard of any buisness or company treating a gift card as anything other than cash. If I were to pay for the spa special with cash, check, or credit card that would have been fine. However to my dismay the gift card that my children paid cash for was not considered money according to the manager. Needless to say I was upset and tried to explain my posistion to the manger on the phone that the only difference in me paying with cash for my spa services and paying with a gift card is that for three weeks the spa was earning interest on my children's money. The offer posted on Facebook did not note any restrictions, nor were there any restrictions noted on my gift card. The manager refused to make it right and I canceled my appointment. I have attemepted to call and speak to the owner of A Better You Day Spa but according to the ladies that answer the telephone they do not know who the manager or owner is. I have left multiple messages for the managment and they refuse to return my phone calls. I have been left angry and stressed by this whole situation, not exactly the way you should feel about a SPA! more

I always enjoy my experience at A Better You. All of the emloyees are always friendly, making sure I am well taken care of. Talitha always delivers great consistent service, I don't have one complaint from the many times I have visited the Spa. I have received the Brazilian Waxing, Full leg waxing, and underarm waxing-and I have loved them all.(I don't have to shave for at least 2.5 weeks!!!!) She is thorough and if i ever have any questions I know I can visit the website or call the Spa directly, but I never find a need to do so. I have not had the fortunate experience of trying out the many other services offered at A Better You, but I hope to be able to spend a lot more time there after the end of the semester. It is a relaxing place to be, and a great place for a girls day out. I will continue to tell my friends about this Spa and all of its WONDERFUL benefits:) THANK YOU LADIES FOR YOUR WONDERFUL CUSTOMER SERVICE AND FOR YOUR WONDERFUL WORK!!!!!!!!!!! more

I have to thank this spa for the wonderful first time experience with a massage that I had this past week. I have never had a massage before and when I called, the young lady on the phone was so sweet and took the time to go over the different massges available. I told her how nervous I was and she assured me that I would love the massage and boy was she right. I am for sure hooked now. The whole place is great, everyone is friendly and really makes you feel welcome. I believe the young ladys name was Ellen and she did an amazing job. My job requires sitting at a desk all day at the computer, slumped over in that not so great for your back position. Anyway, my neck and shoulders were a mess, but since the massage I feel a million times better. I've also gone several times in the past for brow waxing with Taitha, she is fantastic at shaping brows. Highly recommend her. Thanks again lady's and you've won me over for good. more

I have been going here for years to get brazilian and brow waxes. This place is the BEST! Talitha makes you feel comfortable and does a fantastic job. Waxing is not something that feels good, of course it hurts, but if you want smooth, hair free skin for weeks...then thats what you have to do. I've had my legs waxed before and for me, they were not completely smooth like shaving, so I don't have that done anymore. But the Brazilian wax is awesome, no more razer bumps or itchy regrowth. I love it and A Better You and always recommend anyone I know to visit them. Pros: good prices and service more

I always enjoy my experience at A Better You. All of the emloyees are always friendly, making sure I am well taken care of. Talitha always delivers great consistent service, I don't have one complaint from the many times I have visited the Spa. Pros: Efficiency, consistency, cleanliness, friendly more

I have to thank this spa for the wonderful first time experience with a massage that I had this past week. Never had a massage before and when I called, the young lady on the phone was so sweet, talking to me like she had known me for a long time. I told her how nervous I was and she assured me that I would love the massage and boy was she right. I am for sure hooked now. Pros: great service and massages more

I went to A Better You Salon and Spa today to receive a brazilian wax and a full leg waxing. I arrived 20 minutes early, because I was told to arrive 10 minutes early and ended up waiting 10 minutes past my appointment time. While the girl who did the waxing was very nice and did a great job making me feel comfortable while she waxed my oh so private region, she did a terrible job with the actual waxing. The brazilian wasn't done too poorly, my only complaint about it, is the strip she left is very much not centered and make the whole job look bad. Oh, and the wax was so hot on my area down there I almost cried, it was a hundred times worse then the actual waxing. The leg waxing though was absolutely HORRIBLE. When I got home I noticed numerous patches and even a huge strip of hair, she completely missed. And what she did wax is prickly, no smoother than if I had shaved days ago. This isn't my first bad experience with them either. Many years ago I went there to get a black streak removed from my hair, only to leave a hundred dollars shorter with a black streak still in my hair. The stylist ""claimed"" it would fade out in a day or two. I ended up going to another salon a week later and paying another hundred dollars to have them take it out, which they did with complete ease (Magic Hand's Salon=best hair salon I've ever been too, they're wonderful). Anyways, I decided to give A Better You another chance, hoping that a different service with a different person would be a better experience, but obviously I had no such luck. I WILL NEVER EVER GO BACK. And I wouldn't recommend them to anyone. more

I went to A Better You Salon and Spa today to receive a brazilian wax and a full leg waxing. I arrived 20 minutes early, because I was told to arrive 10 minutes early and ended up waiting 10 minutes past my appointment time. While the girl who did the waxing was very nice and did a great job making me feel comfortable while she waxed my oh so private region, she did a terrible job with the actual waxing. The brazilian wasn't done too poorly, my only complaint about it, is the strip she left is very much not centered and make the whole job look bad. Oh, and the wax was so hot on my area down there I almost cried, it was a hundred times worse then the actual waxing. The leg waxing though was absolutely HORRIBLE. When I got home I noticed numerous patches and even a huge strip of hair, she completely missed. And what she did wax is prickly, no smoother than if I had shaved days ago. I had to come home and pluck hairs with tweezers and spend even more money on a home wax kit so I could wax the huge patches she missed. This isn't my first bad experience with them either. Many years ago I went there to get a black streak removed from my hair, only to leave a hundred dollars shorter with a black streak still in my hair. The stylist "claimed" it would fade out in a day or two. I ended up going to another salon a week later and paying another hundred dollars to have them take it out, which they did with complete ease (Magic Hand's Salon=best hair salon I've ever been too, they're wonderful). Anyways, I decided to give A Better You another chance, hoping that a different service with a different person would be a better experience, but obviously I had no such luck. I WILL NEVER EVER GO BACK. And I wouldn't recommend them to anyone. more

My husband bought me a gift certificate for here for Valentines Day. I have fibromyalgia, so I have a lot of pain, that's mostly concentrated in my back & shoulders. The massage therapist knew about fibromyalgia, made sure I was comfortable with the pressure she was using, and she was able to 'release' or break up a few of the trigger points, or knots that I had in my back & shoulders. I've been back several times since, and each time my massage has been wonderful! I had to wait one time, the therapist was running late, but I was offered a glass of wine while I waited, and I sat & read a magazine, and the wait wasn't long at all. I've recommended this spa to several of my friends. They have my business...it's hard to find good massage therapists when you're dealing with fibromyalgia! :) more

I found this place online looking for bare escentuals makeup about a year ago and have been purchasing from them ever since. The ladies are always friendly and professional...willing to help wth the makeup if you need to try something on. I never really paid attention to the services side until one day after a stressful day at work, I stopped in to buy makeup and the young lady at the desk suggested I get a massage and gave me a brochure. Later on I got on their website and looked around at the different services an decided to just treat myself to an all day event. I'm telling you, these girls are awesome. I ended up getting a massage, facial, bodyglow, pedicure and manicure...I felt like a new woman when I left. I plan on becoming a regular. Being a full time working mom with a pre-teen I need all the relaxation I can get. Thanks girls, your a lifesaver and you've got a client for life. Pros: services more

I found this place online looking for bare escentuals makeup about a year ago and have been purchasing from them ever since. The ladies are always friendly and professional...willing to help wth the makeup if you need to try something on. I never really paid attention to the services side until one day after a stressful day at work, I stopped in to buy makeup and the young lady at the desk suggested I get a massage and gave me a brochure. Later on I got on their website and looked around at the different services and decided to just treat myself to an all day event. I'm telling you, these girls are awesome. I ended up getting a massage, facial, bodyglow, pedicure and manicure...I felt like a new woman when I left. I plan on becoming a regular. Being a full time working mom with a pre-teen I need all the relaxation I can get. Thanks girls, your a lifesaver and you've got a client for life. more

I had my hair cut there when I first moved to Chattanooga about 6 months ago. The cut was descent, so I decided to go back. My stylist had left, so I tried a new stylist. I feel guilty giving names, but the cut I got from Leslie was so horrible. I ""had"" very long hair with long layers. I asked to have a 3 inch trim, she cut nearly 6 inches off. She did not use a razor or thin my hair nor did she cut in long layers. I asked her to frame around my face, she cut the right side of my hair into a MULLET!!! My hair was still wet when I walked out of the salon. While she was very nice, she has little to no skills as a stylist. I finally called and said I wanted someone else to correct my cut to which they were very accommodating. They really are nice there, but lacking any talent. My correcting cut was only slightly better. She said I should try to wear my hair back while the MULLET side grew out or cut it even shorter. The layering and thinning was just ok, but the way she razored my hair left me with so many split ends. I'm not sure about the spa side, but the salon talent is terrible. Needless to say, I am now searching for a new stylist while I let my hair grow out again. Pros: Great customer service Cons: Horrible Haircuts!!! more

I surprised my husband on Valentines day with our first couples massage. This was the first massage he had ever experienced. I spoke with his therapist beforehand and asked her to take it easy pressure wise and that this was his first massage. She listened and did an excellant job...he fell asleep several times and told me afterwards that it was awesome. We were given Champagne, chocolate covered strawberries and there were candles and rose petals in the room. I'm so happy and thanks to the ladies that helped make our Valentines special. Pros: couples experience more