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10/10 Optics

4.5
119 reviews
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id: 27860414
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50 Madison Ave
New York, NY 10010

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(212) 510-8183
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Reviews
( 97 )
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( 2 )
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( 10 )

Best

10/10 Optics reflects customer service, and professional excellence at its finest. I have been wearing glasses for over 40 years and have never worked with people who have taken s...

Worst

Was given a shot of liqueur after choosing glasses, probably to ease the pain of the cost. Nice selection of glasses but I never spent 915 dollars for a pair of glasses before (f...

Best Eyeglasses in New York City 6/16/2006

Call off the hounds - you've finally found the right place for spectacles. The eye exam from Doctor Rozenberg was thorough and precise. The frame selection was vast and Jesus (the optician) helped me every step of the way - he was my optical saviour. I can never find frames that work on me and I actually found 4 pair here that l could finally feel good about wearing. I settled on 2, one sunglass and one clear. They came out great and, here's a treat ... I CAN SEE ! Check out their Oliver Peoples - that's what I got. more
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A great experience 6/14/2006

At a friend's suggestion, I went to have my eyes examined at 10/10 Optics. Dr. Rozenberg not only spent an inordinate amount of time examining my eyes until he was satisfied with the lenses I would need, but when I told him that I do a significant amount of work at my computer, he told me about eyeglasses that were ""computer-friendly"" and that would enhance my computer experience. He was so right. In addition, the staff was incredibly patient. I must have tried on two dozen frames before deciding, with their help, on a pair of frames that really fit my face and my personality. The only way to describe the difference between other places I had used in the past and 10/10, is to make an analogy between an ordinary dining experience and going to a fine restaurant. Everyone at 10/10 was knowledgeable, friendly and courteous. The staff seems to truly enjoy working there and working with the customers. Pros: Friendly, helpful, courteous more
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A great experience 6/14/2006

At a friend's suggestion, I went to have my eyes examined at 10/10 Optics. Dr. Rozenberg not only spent an inordinate amount of time examining my eyes until he was satisfied with the lenses I would need, but when I told him that I do a significant amount of work at my computer, he told me about eyeglasses that were "computer-friendly" and that would enhance my computer experience. He was so right. In addition, the staff was incredibly patient. I must have tried on two dozen frames before deciding, with their help, on a pair of frames that really fit my face and my personality. The only way to describe the difference between other places I had used in the past and 10/10, is to make an analogy between an ordinary dining experience and going to a fine restaurant. Everyone at 10/10 was knowledgeable, friendly and courteous. The staff seems to truly enjoy working there and working with the customers. Pros: Friendly, helpful, courteous Cons: none more
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UNBEATABLE service price selection 6/12/2006

I had a great computerized exam with Dr. Rozenberg. My prescription changed. I bought 2 pair of new specs. Selection was great. I got a pair of retro like frames in an amazing dark green color...with lenses only $170. For the quality of frame and lenses I thought that was a bargain. Then I got an expensive pair; a wood frame that is to die for with anti smudge, anti dirt, anti scratch and anti reflection. There was no hard sell. When I was unsure about the wood frame, Ruth told me to go home and think about it, and I did. They suggested I use my old frame for sunglasses because they were in good shape and that would save me money. I was prepared to buy new sun frames! Great experience and I get referral cards that can get me free glasses. Pros: great staff and environment, great product, no hard sell like most opticians Cons: closed Saturdays, but they are open on Sundays more
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Great customer service 6/12/2006

I have been a customer with 10/10 Optics for the past few years. I have consistently found the store atmosphere to be warm and inviting. The sales associates are a pleasure to deal with, they always take the time (no matter how long it takes me) to assist me in picking out the proper eyewear to match both my personality and appearance. They don't push me to make a quick decision and I have always found there to be an ample selection to choose from. more
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best eye care in nyc! 6/12/2006

I've been going to 1010 optics since 1995. I was recommended them after a bad experience with a optical chain. Being a graphic designer, my eyesight is very important to me. They have a great selection of unique frames and a staff that has the knowledge and skill to get you the best frames for your lifestyle. I love 1010 Optics, I won't go anywhere else the quality of care I've received has been exceptional! more
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Seeing Clearly 6/12/2006

Ruth spent so much time helping me decide which frames suited my face and coloring the best... I couldn't have asked for more...I'm so glad I happen to wander by 1010 OPTICS. The staff gave honest opinions of which frames worked and didn't. My Oliver Peoples look great...At least that's what everyone tells me....... Pros: great selection, customer service more
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best eye care in nyc! 6/12/2006

I've been going to 1010 optics since 1995. I was recommended them after a bad experience with a optical chain. Being a graphic designer, my eyesight is very important to me. They have a great selection of unique frames and a staff that has the knowledge and skill to get you the best frames for your lifestyle. I love 1010 Optics, I won't go anywhere else the quality of care I've received has been exceptional! more
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UNBEATABLE service price selection 6/12/2006

I had a great computerized exam with Dr. Rozenberg. My prescription changed. I bought 2 pair of new specs. Selection was great. I got a pair of retro like frames in an amazing dark green color...with lenses only $170. For the quality of frame and lenses I thought that was a bargain. Then I got an expensive pair; a wood frame that is to die for with anti smudge, anti dirt, anti scratch and anti reflection. There was no hard sell. When I was unsure about the wood frame, Ruth told me to go home and think about it, and I did. They suggested I use my old frame for sunglasses because they were in good shape and that would save me money. I was prepared to buy new sun frames! Great experience and I get referral cards that can get me free glasses. Pros: great staff and environment, great product, no hard sell like most opticians Cons: closed Saturdays, but they are open on Sundays more
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Seeing Clearly 6/12/2006

Ruth spent so much time helping me decide which frames suited my face and coloring the best... I couldn't have asked for more...I'm so glad I happen to wander by 1010 OPTICS. The staff gave honest opinions of which frames worked and didn't. My Oliver Peoples look great...At least that's what everyone tells me....... Pros: great selection, customer service Cons: none more
Reply | Report abuse |

Great customer service 6/12/2006

I have been a customer with 10/10 Optics for the past few years. I have consistently found the store atmosphere to be warm and inviting. The sales associates are a pleasure to deal with, they always take the time (no matter how long it takes me) to assist me in picking out the proper eyewear to match both my personality and appearance. They don't push me to make a quick decision and I have always found there to be an ample selection to choose from. I personally look forward to continuing my relationship with 10/10 Optics, and I encourage others to visit them as well. You will leave a satisfied customer. more
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Buyer Beware! 6/11/2006

Unless you're ready to buy don't bother coming in. (they will not bother with you.) Sorry Pros: The place looks nice. Cons: Unless your ready to buy don't come in. rude-rude more
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Buyer Beware! 6/11/2006

Unless you're ready to buy don't bother coming in. (they will not bother with you.) Pros: The place looks nice. Cons: Unless your ready to buy don't come in. rude-rude more
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The eye doctor's great! The staff -- not so much. 6/8/2006

Dr. Rozenberg was very thorough and personable; he had lots of great stories. Maybe his extraordinary people skills showed up the opticians on staff, but I felt they were apathetic and not very knowledgeable. I went somewhere else for glasses (the #2 Best Of listed on City Search) and was very happy to have split my business. Pros: Eye doctor great, prices reasonable during sale Cons: not so great customer service more
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The eye doctor's great! The staff -- not so much. 6/8/2006

Dr. Rozenberg was very thorough and personable; he had lots of great stories. Maybe his extraordinary people skills showed up the opticians on staff, but I felt they were apathetic and not very knowledgeable. I went somewhere else for glasses (the #2 Best Of listed on City Search) and was very happy to have split my business. Pros: Eye doctor great, prices reasonable during sale Cons: not so great customer service more
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Worth spending a bit more compared to Costco/Sams 5/18/2006

I used to buy my glasses at Costco thinking that there really isnt a difference between Costco and other places. How much difference in a lens could there be? Well, LOTS. Having bought both sunglasses and glasses at Costco and 10/10, I was shocked at how much clearer and better fitting the 10/10 glasses were compared to Costco. My sunglasses are now crisp and clear, fit perfectly, and people regularly comment on how cool they are. I have now bought 4 pairs of glasses and 2 sunglasses at 10/10. The service is impeccable and they work extra hard to ensure that you find the perfect pair of glasses. They have an incredible selection of unique frames which I appreciate. And because of my experience buying glasses there, I switched over to Dr. Rozenberg as my eye doctor and couldnt be happier with his patience, demeanor, and thoroughness. Thanks 10/10. Pros: great selection, attentive staff, fantastic quality Cons: some frames expensive more
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Worth spending a bit more compared to Costco/Sams 5/17/2006

I used to buy my glasses at Costco thinking that there really isnt a difference between Costco and other places. How much difference in a lens could there be? Well, LOTS. Having bought both sunglasses and glasses at Costco and 10/10, I was shocked at how much clearer and better fitting the 10/10 glasses were compared to Costco. My sunglasses are now crisp and clear, fit perfectly, and people regularly comment on how cool they are. I have now bought 4 pairs of glasses and 2 sunglasses at 10/10. The service is impeccable and they work extra hard to ensure that you find the perfect pair of glasses. They have an incredible selection of unique frames which I appreciate. And because of my experience buying glasses there, I switched over to Dr. Rozenberg as my eye doctor and couldnt be happier with his patience, demeanor, and thoroughness. Thanks 10/10. Pros: great selection, attentive staff, fantastic quality Cons: some frames expensive more
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Great find! 5/13/2006

I found 10/10 Optics on Citysearch and was very pleased with my discovery. Service was prompt and attentive. Dr. Rozenberg was a pleasure. Highly recommend to anyone in need of an exam and/or new lenses or frames. more
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Great find! 5/13/2006

I found 10/10 Optics on Citysearch and was very pleased with my discovery. Service was prompt and attentive. Dr. Rozenberg was a pleasure. Highly recommend to anyone in need of an exam and/or new lenses or frames. more
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Hard sell and limited range of frames 5/10/2006

Everyone in here is ok - but they really sell hard. To pressure you to buy new frames, they tell you about the potential of your existing glasses being broken - with a little sorrowful shake of the head that makes you feel like they've seen so many people disappointed because their glasses were ruined. I now have a $500 pair of specs I will probably never wear because they dont suit my face - I relied on the staff for feedback. I'd recommend you take a friend - just because the glasses are funky, doesn't mean they look good. more
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  • Eye exams, custom-fit contact lenses, and eyeglasses from a variety of designer brands.

  • 6/5/2007 Provided by Citysearch
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