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Businiess name:
Trifecta Kennels
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Review by:
Guest
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Review content:
We left our dog here over the weekend and saw a photo online of her not on her leash. Trifecta was informed that she can never be left off her leash because she will run away. When we called the staff member said she was told by the owner to take her leash off for the picture and that she does see in my dogs file that it says in Bold Do Not Take Off Leash. By doing so they put my dog in huge risk of running away and possibly getting hit by a car in her escape. When we got to the kennel to pick our dog up we calmly explained that we feel that we shouldn't have to pay for today as proper care was not taken of our dog that day. The other two days I could see that her leash was on in the pictures so I'm not worried about the other days. The staff member called the Owner Lisa over and she immediately started yelling at us saying that she is annoyed and never wants our business again and to never come back. It was the most disturbing and disgusting experience I've ever experienced anywhere.
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