Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bliss Computer Lapto Lcd
|
|
Review by:
citysearch c.
|
|
Review content:
I have ordered several screens (20+) from Bliss in the past; their shipping was a bit slow, but nothing too bad. The latest screen has been a nightmare. I received what looked like a new screen from them a few days after I ordered it. It was DOA, after 20 screens 1 DOA is not unexpected. I submitted an RMA via their website and finally got their approval email 3 days later. I sent out the screen the same day. A week later I was starting to wonder where my new screen was so I tried to contact them via email, I got no response. Over the next several days I sent several more emails before they finally responded saying they never received the screen. So I sent them the tracking number verifying they had signed for it over a week before. I finally received my replacement screen a month after the original order. When I opened the replacement screen I noticed it was worn and obviously used, I tried it anyway. It was also DOA. This time I called them, left 3 messages before they finally got back to me. I sent it back as soon as I got another RMA approval. Since I sent it back I have sent them 5 emails and called (leaving voicemails) twice to try to get a status, they have not responded once. As of this writing, it has been over a month and a half since my original order. I finally received my 3rd DOA screen so I overnighted another from another company, it works fine.
tl;dr RMA process is abysmal, customer service does not respond to emails or phone calls
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|