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Businiess name:
PC Laptops
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Review by:
citysearch c.
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Review content:
I brought my PC to have a virus removed and the RAM upgraded. PC Laptop removed the virus just fine and installed the new RAM. After getting the system back, it began to crash every time it went to sleep or re-booted for the first time during a day. Returned to PC Laptop and they said it was my Windows XP causing the fault and they deactivated my 'sleep-mode'. They also relieved my concern about the new RAM saying it was good. I got my system back and it started to do the same thing so I brought back to PC Laptops for the 3rd time (2nd time for current issue). They then told me it was my video driver on the integrated mother board. It needed to have a new video card for $99. Now I have invested about $360 in repairs and upgrades on a 5 year old system, but if it works, then I have postponed buying a new computer for awhile. New card installed and back at home and it is still crashing and now the sound is dead. \r
I could take it back for a third time, but I don't trust them. I think I was misled; perhaps intentionally or not, but I will NEVER go back there. My suggestion to you is be very wary if you chose to go here. Better yet, try someplace else. Also if your system is older as mine is, consider going to Best Buy, Cost-Co, or just about any other place and look at replacing your system rather than fixing it. For $200 more than I put into my crashing computer, I could have gotten a new system. I now wish I had. \r
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