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Businiess name:
I.p.m. Auto Service
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Review by:
citysearch c.
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Review content:
My son needed a tune-up on his car. I called them up with no appointment and was able to get it done within that day. Here is the story... my son is moving over to eastern Washington for college this summer. He being the the last second type of person he didn't call around to get his car looked at before his trip over there, which was the next day. I said I would pay for the repair costs he just needed to find a repair shop. Well that plan didn't work... I should have known. So taking my advice from some other Microsoft co-workers I call up IPM thinking I would get a ""sorry we are all busy today"" but I was surprised to hear Erik the shop owner say he had one open bay and could do it right now. We dropped the car off and told him if it was broken just fix it... no question needed. Thinking I would just take the hit for a big bill he called me to let me know exactly what needed repairs and what would need some work in the future. I was very surprised he was not like any other mechanic that would make up some false story about how they had to replaced some random part that really didn't need to be replaced because if they didn't your car would blow-up or something... trust me... I've heard it before from other places in Redmond. Anyway, come 5pm on the dot I got a call saying that the car is all done and ready to go. Truly people, this place is knows how to treat you right! They don't have a fancy waiting area with a giant tv and little snack, but they make it up in great speed and service. As my title say... you guys rock!
Pros: Great communication, speed, and service.
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