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This business does not care about its customers - Review by Sara G | Virginia Street Antique Mall

Virginia Street Antique Mall


This business does not care about its customers 6/5/2012

The Virginia Street Antique Mall lacks any ethical practices and does not care about their customer beyond how much money they can squeeze out of them. We saw a kitchen island in this store on Friday May 25, 2012. The island was listed at $150 and we felt it was a great deal. We went home for the weekend to measure the kitchen and to make sure it was exactly what we were looking for. When we went back down to the store on Monday May 28, 2012, the prices was bumped up to $325. The time span that lapsed was ONLY 2 days! This is a HUGE mark up. When we questioned huge price mark up, we were told that they would take 20% off for us. We felt this was completely unacceptable. When we questioned further, we were told that they did not believe that this practice was unethical and that it happens all the time. This store is HIGHLY overpriced and they have little to no customer service nor do they have any sense of retail ethics. If you are looking to be overcharged for your items and treated as a money bag rather than a customer, then come to this place. Otherwise, I recommend that you take your money elsewhere. more
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