We turned in two lease cars one month before the lease expired and chose to lease two new cars. Golling verbally told us numerous times they would take care of the final lease payments on the old vehicles (one payment on each car for about $230) as part of the deal.
One month later we receive a past due notice for the old lease payments. We called Golling thinking this fell through the cracks, but instead sales and management now claim "We never agreed to make the final lease payments", even though the initial paperwork indicated they would do so (they now claim that paperwork was wrong and/or lost). I'm told everyone in management is "unavailable" to help me. Even though we left our numbers and asked for management to call us, the calls never came. This is how they deal with a problem -- they ignore and stonewall you.
The only reason we traded the cars in one month early was because Golling agreed to make our final lease payments. Why would we otherwise pick up a new lease and still make a payment on cars we turned in?
Now we are stuck with a remaining lease payment on two cars that we turned in over a month ago -- and a past due payment on our credit.
Don't do business with Golling. They'll say anything to make the sale, and after you sign they won't live up to their word. They are crooks and liars.
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