Showed up 15 minutes past my appointment window, which wasn't a big deal. Service tech called 10 minutes before arriving which is a great benefit. Very professional and friendly staff. I pointed out a few areas of carpet that needed to be deeply cleaned due to pet accidents. Unfortunately, 3 days later, the odor is not any better....it is almost worse. I am dissappointed that I paid over $600 to have my carpets cleaned, deodorizer & Teflon applied & received the results I did.
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