the technician spot cleaned two are rugs and they were fine i asked him to do the entire rug in the family room and where we had got blood on a couple of spot. he worked in the room an started packing up and i ask him why he did not move and of the furnature and he said he did't think i meant the whole room so he proceeded to clean where i wanted. the blood spots look good , the nex morning when the carpet dried you can clearly see the blood stains. he was not a happy person and gave me the impression that ll he wanted to was leave
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