My wife and I recently bought our first house and we had heard so many good things about Gary's Plumbing & Heating, we knew they would be our first stop when we needed plumbing help.
Sure enough, our water main failed between the city's meter and our house, and we were on the hook to fix it. Gary's technician arrived in less than thirty minutes, and started working to fix our problem immediately. He was upfront about the cost to investigate the problem, and once he found the problem, he explained it (and possible solutions) very thoroughly. I felt completely at-ease with the entire process.
We were presented with two options to repair the problem, and the technician went over and above by communicating with the city on our behalf, providing necessary tools and documentation for the new equipment he installed, and returning to our house to check on the repair.
In addition to being clear about the price, and performing excellent work, the technician was very respectful of our home - he wore shoe covers inside our house, and checked our fixtures for pressure.
We couldn't have been happier with the work performed by Gary's. Though we do not look forward to future plumbing problems, there is no question in our minds about who we will call when they eventually arise.
Thanks Gary's!
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