I am in my second year at GTC and have not had any problems. Yes, it is hard to get a person on the phone. You can resolve this by showing up in person. Every person I have dealt with has been very professional and helpful. All of my instructor to date have been awesome. I take some courses through ANGEL and some in the classroom. All the instructors I have had work very hard to help you pass their class. The labs have been very helpful with any needs I may come across. Just remember, seldom do people post positive reviews. They take to the internet to bash...Also, I know so many people who have attended GTC and loved it. Oh and Financial Aid, never had a single problem.
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