Gwinnett Technical College has attempted to compete with other local 2 year colleges and have crashed & burned. It is impossible to communicate with staffmembers in financial aid, student affairs, or the registrar. Financial aid staffmembers are rude, inexperienced and lack the knowledge to streamline the process. The Director of Financial Aid, Mr. Whitaker could care less about the students. Presumably he is under a great deal of stress dealing with an overpopulated school. The answer would be to add more staff; however, GTC sees otherwise. The result: GTC students pay the price- literally. I missed out on over $1,000 worth of financial aid because the staffmembers were too incompetent to return calls, emails, etc.
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