Desk person, Richard, was friendly, knowledgeable and flexible. He was very professional in the way he worked in phone calls and communications with mechanics while we were talking. I didn't feel snubbed or left out. He is also a car enthusiast so we had fun talking cars when he wasn't busy. The mechanic did a good job and quickly. I was given a list of recommendations that seemed reasonable but I was not pressured to get the items done right away. This was my first time with A To Z and I will be back. They are excellent in all ways. What a great surprise!
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