I would give 7 stars if I could! Randy, the owner, bent over backwards to help me find the perfect piano. I have a master's degree in piano performance and used to concertize with symphonies, so I am fairly opinionated and know exactly what I want. I was guided to the pianos that had the various qualities I wanted. I liked the tone of one and the touch of another. Randy showed me how they could modify the touch of the Knabe to be less resistant through a special type of tuning service so that I could get everything I wanted at a very reasonable price. Piano Gallery gets my vote for knowledgeable service and affordable quality with out of this world customer service. I have had an incredible and surprisingly pleasing experience. Great company, quality service.
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