For the price paid to clean 2 room areas and 13 steps, I expected a better result. I live in a household with limited traffice and a 12lb house trained dog. A representative from Coit examined my carpet PRIOR to setting my appointment, I revealed all areas of concern (the normal high traffice areas) and was informed that "my carpet was in good shape and no areas veiwed were cause for major concern". Throughout the cleaning process, I was constantly informed of "various stains of concern".
The cleaning crew, however, was pleasant.
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