This is the first review of this type I have decided to write, however it is important for everyone to know how terrible my experience with Presidential has been. I realize they are completely overworked as I have been told repeatedly that they have sold more pools this year than all of last year combined, but the quality of construction, level of service and management have all been terrible. I signed a contract on March 25 for a pool to be completed and I sit here August 6 with a pool which is still not complete, a poor job on paver instalation, the sales individual was kind but did not explain many of the different options I have come to find out were possible in terms of product. The crew went missing for multiple days and I am about to meet with them to discuss the numerous corrections which need to be made. They put in volleyball sleeves when I specifically laid out where I wanted umbrella sleeves in different areas. I also have a colleague who recently built a Presidential Pool and is now having issues with the entire yard flooding, cleaning system issues and decking problems. Bottom line is they have way too much business, quality is terrible and possibly their mindset of lowering the cost of pools has led to overworked staff with very few resources. Working in the real estate profession I have advised numerous clients at this point to stay away from Presidential. In return for the issues caused by this job Presidential told me if I did all of my landscaping through them ($33k worth) and they would take $500 off. Wow! What a stand up company.
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