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Good service, but not warm and fuzzy.... - Review by citysearch c | Kia of Duluth

Kia of Duluth

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Good service, but not warm and fuzzy.... 7/6/2013

I brought my sportage in for a recall related to the brakelights. I started hearing a noise at the rear and told them about it when I checked in. I was told that they would check it out "if they had time". It turns out that they did check it out and it is a bad right rear wheel bearing. They had to order the bearing and would contact me when it was in so I could make an appointment to have it changed (this is still under warranty). It has only been a few days, and with the 4th holiday I am not expecting to hear anything until next week. While I was there, I bought a rear wiper blade for my sportage that i was assured would fit, and it does not. It is a sad state of affairs that a car company can make something as simple as a wiper blade so hard to get that the dealership can't even get the right one! This is not the dealer's fault, I will chalk it up to KIA's trying to reinvent the wiper and screwing it up. I am sure the dealership will get me the right one the next time I am there. more
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