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Editorial review from Citysearch - Review by citysearch c | Strong Volkswagen, Inc.

Strong Volkswagen, Inc.

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Editorial review from Citysearch 5/30/2013

This dealership honestly goes above and beyond in terms of service and attention to detail even after the sale. I sort of have a car buying addiction and as such have sampled many of the areas dealerships from Garff to Dahle to Miller and have actually bought new cars from them all. Recently I decided my drug of choice would be the new Passat TDI and began the hunt for exactly the color and options I wanted. Turned out Strong had it and so I loaded the kids and made the trek to SLC. Long story short, I met my new dealer for life. Andy Carr (I know, ironic right...probably like a porn alias) was the salesman who had the car ready and waiting for me and followed up with honest answers to my questions even if the answer was ""I don't know but I can find out"". Don Brower (obviously hasn't caught on to the benefits of a spectacular pseudonym yet!) was the sales manager who actually allowed me to take my new car to lunch and even offered to pay for said lunch while I decided if I wanted to buy. They both even spent an hour with me trying to figure out how to set the different remote key to driver settings without complaint! There was no pressure at all and they worked me out an awesome deal on the drug err... car of my dreams. That alone would be impressive but then Diane followed up with great customer service even after the sale when I decided to change my loan rate and she had to redo all those fun contracts for me. Again nary a grumble, they must have nitrous flowing thru the AC. Lastly when I literally forgot to get my free iPad mini for like a month after the sale and they could have easily been Apple Nazis and said, ""no mini for you"" they instead honored their word, which by the way I had no written proof for, and still gave it to me. In this day, age and economy, who still does that?! They do and because of that I will go nowhere else and would encourage you to as well. I was so inspired I even learned how to post a review to honor them as you can now see for yourself. It's my first ever review of any kind , may be my only one ever but they are spectacular and I swear I am not related to any of them and will not personally profit from this review at all . more
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