I have been to Vida Loca on several occasions. The place has potential, nice atmosphere and decent food, however the service is horrible and it is also a bit overpriced. Our most recent encounter will be our last! We attended the crawfish boil last month which turned out to be a disaster. They were so unprepared! There was a shortage of staff causing the wait to be seated to be over an hour long, yet there were lots of tables available. Then they decided to increase the prices to $25 instead of the $20 that they advertised on their flyer. When we finally got a table and went to the booths to get crawfish, the crawfish was never ready! This occurred every time we went to the booths, causing us to wait a good 20 mins to get maybe a half pound serving. At one point they ran out of crawfish and had to go to the store and buy some more. Really? It wasn't even overly packed! The event was supposed to last until 6pm, by 4:30pm they had ran out of crawfish and were no longer serving it. \r
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With all my bad experiences (this topping it off as the worst) I decided to email them to express how disappointed I was in their service, not only on this occasion but also on my previous trips. I received no answer so I sent them a second email 2 weeks later and nothing. Just goes to show how much this place lacks good customer service! Needless to say, I will not be returning to this place! Not worth the time or money! Go somewhere else!
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