Recently, we purchased a 2011 Audi A4 from Courtesy Acura, in Littleton. The dealership truly exemplifies professionalism throughout the entire organization. We found our sales consultant, Ray, to have strong knowledge across multiple car brands, but also straightforwardly admitted his lack of precise knowledge on the Audi models. He completely showed respect to both my wife and me, and quickly found answers to the few questions he could not answer.\r
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My wife and I paid cash for the car, so we had minimum dealings with the finance arm. However, in dealing with this group, we could see that this group would work with clients in an utmost professional manner. The finance manager did present options for maintenance and window tinting, but he did not do a hard sell. \r
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At the end of the night, we discovered that the dealership had misplaced a key. Even though we bought the car ""as is"", and only received one key, Tom, the general manager assured us that the dealership would replace this. We went to a local Audi dealership, and ordered a key, and the dealership promptly reimbursed us.\r
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My wife and I also have an Acura RDX, which we have had serviced at Courtesy Acura. We found the service competitively priced, and the quality of the work outstanding.\r
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We have thoroughly enjoyed our experience at Courtesy Acura, and we would highly recommend this dealership. \r
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